2 min read
Contact Center as a Service (CCaaS): Creating a Better Contact Center
Cloud-based technology continues to bring major changes to businesses and organizations, and contact centers are not exempt from the changes. Today, ...
2 min read
Cloud-based technology continues to bring major changes to businesses and organizations, and contact centers are not exempt from the changes. Today, ...
2 min read
The landscape of business is changing rapidly and businesses need the ability to communication from anywhere, at any time. Completely supported...
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In today's bustling, digital world, your telecom needs a technology tool that will allow you to maximize the effectiveness of the contacts between...
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Clarity Connect is a cloud-managed contact center solution that manages calls, IMs, emails, web chats and other communications for your customers,...
4 min read
Contact Center as a Service (CCaaS) is a cloud-based customer experience solution that allows companies to utilize a contact center provider’s...
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No one likes being placed on hold for a significant amount of time. Some customers will hang up after they have been placed on hold for two minutes....
3 min read
Triple your Productivity while Improving Customer Satisfaction Get all the benefits of feature-rich, on-premise systems with none of the hassle. The...
2 min read
The collaborative help desk, powered by Microsoft O365, CallTower and Clarity Connect A well-managed internal help desk ensures smooth day-to-day...