CALLTOWER Blog

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Cloud Solutions (2)

3 min read

The Big Decision: Microsoft Teams vs Zoom Conferencing

In times of crisis, unified communication solutions like Microsoft Teams and Zoom are the best way you can keep your business operating like normal. When entire work forces must go remote, high-end collaboration technology is a necessity. The question...

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2 min read

What is Native Direct Routing for Microsoft Teams?

Has your workforce made their transition to working from home? If the majority of your workforce is still working from home, the use of Microsoft Teams has probably increased. If the use of Microsoft Teams has increased in the last year, more of your...

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2 min read

Exploring Cyber Security For Unified Communications as a Service

Your business or organization's relationship with the internet is a union of convenience.The integration of business communication services across multiple channels and multiple devices is known as Unified Communications as a Service (UCaaS).  Your phone...

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2 min read

Contact Center Solutions: Crucial Things to Know

In today's bustling, digital world, your telecom needs a technology tool that will allow you to maximize the effectiveness of the contacts between your customers and your agents. In other words, you want a contact center that has all the features...

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1 min read

CT Cloud Unite: Integrating Microsoft Teams with CRM software

CallTower has integrated Microsoft Teams with CRM software and features like Contact Popping

CallTower's CT Cloud Unite is a customer retention management and integration application and it now operates with Microsoft Teams Direct Routing calling plans....

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2 min read

A Quick Exploration of Cisco Webex

Unified Communications seems to always be shifting within the market, whether from the adoption of cloud solutions or a new focus on AI. There is always some new, latest and greatest solution or technology that can help simplify our lives and our...

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2 min read

The Evolution of Cisco: Revisiting CallTower's HCS Webinar

Last week, CallTower hosted a webinar focused on the newest collaboration system from cisco: Cisco Hosted Collaboration Solution (HCS). HCS delivers industry-leading cloud collaboration services from premier Cisco partners.

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2 min read

2020 in UCaaS and CCaaS: A Bright Cloud Communication Future

As we continue to transition to UCaaS / CCaaS, the market keeps developing and strengthening

Q4 is upon us, and we’re entering the home stretch for the year—and the decade. Businesses of all sizes are looking back on 2019 to audit crucial infrastructure...

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