2 min read

Contact Center Solutions: Crucial Things to Know

CallTower Blog Team: Sep 10, 2020 9:45:00 AM

In today's bustling, digital world, your telecom needs a technology tool that will allow you to maximize the effectiveness of the contacts between your customers and your agents. In other words, you want a contact center that has all the features...

1 min read

CT Cloud Unite: Integrating Microsoft Teams with CRM software

Kade Herbert: Aug 21, 2020 9:45:00 AM

CallTower has integrated Microsoft Teams with CRM software and features like Contact Popping

CallTower's CT Cloud Unite is a customer retention management and integration application and it now operates with Microsoft Teams Direct Routing calling plans....

2 min read

A Quick Exploration of Cisco Webex

Kade Herbert: May 14, 2020 9:00:00 AM

Unified Communications seems to always be shifting within the market, whether from the adoption of cloud solutions or a new focus on AI. There is always some new, latest and greatest solution or technology that can help simplify our lives and our...

2 min read

The Evolution of Cisco: Revisiting CallTower's HCS Webinar

Kade Herbert: Jan 30, 2020 9:45:00 AM

Last week, CallTower hosted a webinar focused on the newest collaboration system from cisco: Cisco Hosted Collaboration Solution (HCS). HCS delivers industry-leading cloud collaboration services from premier Cisco partners.

2 min read

2020 in UCaaS and CCaaS: A Bright Cloud Communication Future

Kade Herbert: Nov 8, 2019 9:45:00 AM

As we continue to transition to UCaaS / CCaaS, the market keeps developing and strengthening

Q4 is upon us, and we’re entering the home stretch for the year—and the decade. Businesses of all sizes are looking back on 2019 to audit crucial infrastructure...

1 min read

CT Cloud Analyze: Real-Time Data Analytics

Kade Herbert: Jun 28, 2019 9:33:00 AM

Real-Time Data Analytics

In order to maximize the potential of any unified communication solution, users need to be able to monitor everything and make sure things are running smoothly. The simplest way to achieve this goal is with CallTower's CT Cloud...

2 min read

CT Cloud Meeting Powered by Zoom: Web and Video Conferencing

Kade Herbert: Jun 6, 2019 9:33:00 AM

A Complete Solution for Web and Video Conferencing

CT Cloud Meeting powered by Zoom is a cloud video conferencing and collaboration solution for desktop and mobile. Start or join a meeting with crystal-clear, face-to-face video, high-quality screen...

5 min read

CT Cloud Solutions

Kade Herbert: May 10, 2019 9:46:27 AM

Empower Your Cloud Communications Platform with Dynamic Solutions

 For business customers, managing communications and increasing productivity in today’s dynamic, distributed, mobile economy is exceptionally challenging.