CALLTOWER Blog

Stay Connected. Stay Ahead.

down-angle-photography-of-red-clouds-and-blue-sky-844297

2 min read

2020 in UCaaS and CCaaS: A Bright Cloud Communication Future

As we continue to transition to UCaaS / CCaaS, the market keeps developing and strengthening Q4 is upon us, and we’re entering the home stretch for the year—and the decade. Businesses of all sizes are looking back on 2019 to audit crucial...

Read More
blur-bottle-bright-273238

2 min read

Channel Rep Tips: Working on Your Funnel Between Presentations

Unlike many types of online retail, channel sales is hardly an "instant sell" endeavor. In fact, often your best client-partners will be the ones who...

Read More
microsoft-teams-compliance.compressed

2 min read

Why You Should Voice Enable your Microsoft Teams with Direct Routing

CallTower delivers an integrated Office 365 Microsoft Teams experience with global calling plans empowered by a US-based client services team,...

Read More
class-classroom-conference-716276

2 min read

Channel Sales Tips: Creating a Customer Centered Presentation

The basics of selling continue to change right before our eyes. So many once-essential procedures, concepts, and strategies are no longer significant...

Read More
business-computer-connection-2265488

2 min read

UC and Its Place in Telecom: What is Synchronous Communication?

When we think about ways to successfully integrate business and organization communication services and systems so efficiency and productivity can be...

Read More
desk-doctor-health-48604

3 min read

Solution Selling - How to Diagnose Customer Pain Points

Imagine you have come down with an illness and you go to your doctor to find some relief. What would you think if your doctor conducted a quick...

Read More
action-blur-close-up-735911-1

2 min read

Telecom in 2020: What's New in the  Foreseeable Future?

We were promised an exciting and riveting year for the telecommunications sector in 2019, and it didn't disappoint. Over the last year, various...

Read More
coffee-cup-of-coffee-desk-905163

3 min read

5 Major Telecom Marketing Tactics for 2020

2020 looks to be an exciting year for the telecom industry, with new tech in development set to continue on through the course of the next few years....

Read More