1 featured image 1
collaboration

Transform Your Business Communication With Cisco HCS Tools

June 4, 2020

Posts by Topic

info.calltower.comhubfsCisco-HCS_Tile-6The needs and demands of your business are growing and changing at a rapid pace. With the growth and changes that are occurring, you will eventually face a need to find tools that can offer a smooth and logical collaboration between on-premise, remote, and virtual employees, vendors, suppliers, customers, etc. 

However, if you are lacking the video and voice communication systems that are equipped to handle this type of collaboration, your ability to communicate and collaborate effectively will be thwarted. The roles of employees, managers, executives, etc. are changing at a fast pace. Due to the changes in roles, everyone needs to have a clear understanding of how to effectively and accurately provide assistance to customers. The cloud is completely transforming how businesses work, and everyone needs to be able to handle the shifts and changes that are taking place. 

Cisco Hosted Collaboration Solution (HCS) is a classification of products that will allow Cisco partners to provide multiple Cisco collaboration options to all of their customers. The final result is a relationship between Cisco and other service providers that have the ability to customize and improve their product selection for their clients.

Cisco HCS

There are several components that make up Cisco HCS, and the main components have the ability to integrate with one another. Some of the main components of HCS are listed below:

  • Secure network architecture
  • Collaboration applications
  • Workable management platform
  • Enhanced virtual environment

One of the main components of Cisco HCS is that the various collaboration options are provided through the use of a hosted environment. When a hosted environment is used, businesses and organizations can experience all the collaboration options that can be accessed in an on-premise setting. 

Solve Your Biggest Challenges

The tools and features that are available to you through Cisco HCS will allow your business or organization to be active and sharp, as well as remaining efficient and competitive. Since Cisco HCS is a hosted solution, your business or organization will always receive efficiency, flexibility, and consistency.

Cisco HCS is comprised of the tools and features that are perfect for your business or organization, including the following:

  • Voice 
  • Single number reach
  • Instant Messaging/Chat
  • Email
  • Web/audio conferencing
  • Video conferencing
  • Unified messaging and mobility
  • Mobility-as-a-Service

Benefits of Cisco HCS

The Cisco HCS solution can be accessed from a variety of devices, and this will enable quick and real-time collaboration and communication. There will not be a need to purchase new software licenses or new private telephone networks because the Cisco HCS platform will be the heart of the services and connections you will need. Therefore, you will be able to preserve your current investments. You can also avoid rising costs because the Cisco HCS platform is a convenient solution that has a set price model. You can also keep the costs low because you will not have to worry about repairs, maintenance, and upgrade costs. 

  • The solution is scalable and flexible enough to fulfill all of your business challenges and demands
  • Allows your business to mitigate the risks from technology and avoid the risk of your technology becoming obsolete
  • There will be only one point of contact when it comes to making upgrades, customer support, implementation, etc.
  • Easy transition to unified communications 

Now is the time to transform your voice services with Cisco HCS so you can direct more attention to improving your core business. If you want to learn more about what Cisco HCS can do for your business or organization, please watch our on-demand webinar video available at the link below:

Watch On Demand