Earlier this year I attended a two-day leadership seminar in hopes of discovering what amazing leaders are really made of. Some of the answers were quite surprising while others I realized most of us already embody. As day two came to a close, I was overly eager to share my new profound wisdom to a group of colleagues in based throughout the United States.
Adobe Connect! Before I speak further on my love for this platform, let us first review the information it allowed me to communicate to my colleagues nearly 1,000 miles away.
1. Be a leader regardless of your title or position.
That’s right, even a newbie can be a leader in an organization. I do not mean that it’s okay to go around telling everybody what to do. I do mean that it’s okay to act like a great leader would act. Two central facts pertaining to this, which are also good starting points for a beginner, are to be in a good mood and happy at all times and to never use your mood as an excuse for anything.
2. Cut out emotional trigger words.
A lot of sub-conscious thinking is taking place in our minds at all times and there are certain words that we may not outright realize offend us; yet they do. As a leader, never say ‘no’ or ‘I don’t know’ to any person you have a relationship with. This especially means colleagues and employees. Eliminate words like ‘but’, ‘because’ and ‘however’ and replace them with the word ‘and’, or a period. You will be amazed at how uplifting a sentence can sound by simply eliminating the word ‘but’ (plus, I bet you will not find that word used once in my blog outside of this paragraph!).
3. Leadership depends on your EQ (emotional intelligence) and not necessarily your IQ.
Being an effective leader is not based on your intelligence, wits, or even good looks alone. An imperative part of it is based on your emotional intelligence and your ability to identify, assess, and control the emotions of oneself, of others, and of groups.
4. It is about your employees’ personalities and not yours.
One of your sole responsibilities as a leader is to create a motivational environment for those who choose to be happy and take advantage of it. Some people cannot be motivated. Whatever you discover someone’s motivation to be, adapt and utilize it. And don’t tell employees to leave their personal issues at home; they can’t. You’re the leader for a reason. Dish out some of that EQ!
5. Stimulate your employees’ minds.
Want to know the real reason behind why people gossip at work or constantly check their Facebook? It is because people naturally become bored and their leaders do not attempt to stimulate their minds. Don’t just give your employee’s busy work. Give them something productive to discuss and assess during their work day; otherwise they will find other, unproductive items to indulge themselves in.
6. Gain respect from multiple generations and personalities.
Generational gaps do exist. For example, baby boomers live to work and millennials work to live. Baby boomers are motivated by opportunity; millennials are motivated by appreciation and freedom. Generation X ushered in communication and got a bit confused and lost in the whole mix. Next time you are dealing with a millennial, give him/her a creative license. Communicate to them the end result and let them do it however they see fit.
7. Eliminate parental terminology.
Stop using words like ‘I need’, ‘you must’, ‘you should’, and ‘you have to’. These are additional examples of emotional trigger words that, subconsciously, we despise hearing our leaders say. Instead, use power replacements such as ‘it’s important’, ‘it’s necessary’, ‘it’s imperative’, and ‘it’s crucial’.
8. Know your employees and be honest with them.
Knowledge is power when it comes to learning about and understanding who your employees are as individuals. You will never effectively lead two people the same way since, truthfully, it depends on their personalities and not yours (remember that one?). Do not punish employees’ mistakes; you’ll punish their initiatives. And above all else, be authentic and genuine with your employees. Honestly really is always the best policy. We are the ones, after all, who train people on how to treat us.
9. Common sense is not a valid excuse for failed communication.
You say tomato; I say ‘tomahto’, right? When it comes to being an effective leader, you and your employees should always be saying the same thing the same way. My definition and perception of common sense will never be the same as the next guy’s. When an employee completes a task not up to your par, do not cry lack of common sense on their part. It’s important that, as a leader, you explain things thoroughly and ask your employees’ enough open-ended questions to ensure full comprehension.
10. There is a big difference between being a manager and being a leader.
A manager is detail-oriented and task-oriented. A leader is people-oriented and relationship-oriented. The ultimate goal is to succeed at being both.
The Power of Adobe Connect
Pretty powerful stuff, right? And thanks to the power of Adobe Connect and CallTower, I was able to share this enlightening information with numerous colleagues across the United States who, since my presentation, all consider themselves to be leaders.
Adobe Connect delivers critical web conferencing solutions, to virtually anyone, anywhere, on virtually any device, with just the click of a button. The platform offers a full range of online meeting needs, from simple screen sharing to real-time collaboration. The collaboration suite is designed as a web conferencing platform with customizing tools to optimize content and presentations. Adobe Connect allows teams to work more efficiently, increasing productivity and reducing costs.
Ready to learn how to leverage this powerful tool in your business?