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Evan Lewis: Dec 11, 2025 11:00:00 AM
In today's fast-paced business environment, effective communication is the backbone of success. Yet, many organizations remain hesitant to adopt modern telephony solutions. While there were 320 million overall Microsoft Teams users in March 2024,...
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Evan Lewis: Nov 25, 2025 11:00:00 AM
Moving your business’s voice services to the cloud can feel like a massive undertaking, especially when operations span multiple countries and...
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Evan Lewis: Nov 19, 2025 11:00:00 AM
Adopting a global voice solution can feel like a daunting task, especially for businesses with complex communication structures and varying levels of...
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CallTower Blog Team: Nov 4, 2025 2:36:38 PM
What Is Agentic AI? Understanding the Next Step in Artificial Intelligence Artificial Intelligence (AI) has been transforming how we work,...
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CallTower Blog Team: Oct 30, 2025 1:04:54 PM
Meet the Experts Behind Your CallTower Training Great technology is powerful, but it’s the people who help you use it that make all the difference....
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CallTower Blog Team: Oct 22, 2025 4:05:06 PM
Ready, Set, Copilot: Your Step-by-Step Guide to Getting Started with Microsoft Copilot for Teams Artificial intelligence has officially moved from...
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CallTower Blog Team: Oct 6, 2025 1:23:48 PM
Sustainable Contact Centers: Rethinking Customer Experience with a Smaller Carbon Footprint Across EMEA, enterprises are under increasing pressure to...
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CallTower Blog Team: Sep 19, 2025 9:13:24 AM
The New Era of Customer Experience As the customer experience (CX) landscape has undergone significant changes, today’s customers expect quick...