2 min read

The Power of UCaaS + CT Cloud Boost

 

How can CT Cloud Boost improve the UCaaS customer experience and boost value to partners?... Let’s find out

Real-time applications such as voice, video, and collaboration, are increasingly taking up a larger share of network bandwidth by...

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2 min read

The Benefits of Skype for Business

Part of owning a successful business is managing your time and resources properly. One way you can do this is by choosing the best communication software that can meet the needs of your growing business. In recent years, more and more businesses have...

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2 min read

Keep Your Customers Satisfied With Contact Center Call-Back Technology

No one likes being placed on hold for a significant amount of time. Some customers will hang up after they have been placed on hold for two minutes. One of the best ways to deal with this type of problem is to make the capacity of your agents better than...

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2 min read

What Are You Doing To Integrate Your Unified Communications Strategy?

The workplace is constantly getting better and transforming. Now, probably more than ever, is a good as time as any for your business to offer better collaboration strategies that will lead to increase communications value for your customers and your...

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2 min read

5 Tips to More Successful Video and Web Conferencing Experiences

If you have spent enough time in any realm of business, you have most likely encountered situations where you have had to conduct conference calls with colleagues, business partners, or clients. But when you do this on a regular basis, you will recognize...

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2 min read

Investing In A Hosted Unified Communications Solution?

In today's business world, flexibility and communications can be the difference in your business being a success or a failure. Your Hosted Unified Communications strategy will be the foundation and lifeline of your business. How can you figure out if...

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2 min read

6 Reasons Office 365 Beats Google Apps for Work

So you are looking for an office suite for your business. Your only question is, should you go with GoogleApps for Work or with Microsoft’s Office 365?

While each has its pros and cons, here are six reasons why Office 365 is probably the better bet for...

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5 min read

Three Considerations When Buying Unified Communications Products

Once you have defined the specific benefits and impacts of a unified communications system for your organization, begin the review of the vendors’ differentiators & proposed value. How should the system be deployed and what are the various strengths of...

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