2 min read
Tonya Andrea: Nov 22, 2024 9:15:00 AM
Introduction In today’s fast-paced digital world, seamless collaboration is the backbone of any successful organization. Microsoft Teams has consistently empowered teams to connect and work efficiently, and 2024 is no exception. This year, Microsoft...
Read More
4 min read
Tonya Andrea: Nov 14, 2024 9:15:00 AM
Introduction In today’s fast-paced, digital-first world, customers expect businesses to be available wherever and whenever they want to connect....
2 min read
Evan Lewis: Nov 12, 2024 9:15:00 AM
Introduction In today's fast-paced world, maintaining a healthy work-life balance is becoming increasingly challenging. However, advancements in ...
2 min read
Tonya Andrea: Nov 7, 2024 9:15:00 AM
Introduction In today’s fast-paced digital landscape, businesses need communication tools that can scale, remain cost-effective, and provide...
2 min read
Tonya Andrea: Oct 31, 2024 9:15:00 AM
Introduction As we approach 2025, Contact Center as a Service (CCaaS) is set to undergo transformative advancements, propelled by new technologies...
2 min read
Tonya Andrea: Oct 24, 2024 9:15:00 AM
Transforming Business Communication in 2025: The AI-Driven RevolutionAs we step into 2025, the world of business communication is undergoing a...
3 min read
Tonya Andrea: Oct 17, 2024 9:15:00 AM
Introduction The recent Microsoft outage on October 10, 2024, made headlines as it brought down essential services like Outlook, Microsoft Teams, and
3 min read
Tonya Andrea: Oct 10, 2024 9:15:00 AM
Introduction As the holiday season approaches, businesses often face one of their busiest times of the year. For contact centers, this can mean...
_white.png?width=4680&height=1336&name=CT-Logo-(no-tag)_white.png "CallTower"){kind=logo}
