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Topics: Ucaas, unified communications, collaboration, Skype for Business, cisco, UC Recording
Triple your Productivity while Improving Customer Satisfaction
Get all the benefits of feature-rich, on-premise systems with none of the hassle. The Five9 Virtual Contact Center (VCC) suite gives your people the tools they need to make powerful customer connections while delivering the results your business requires.
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Topics: Contact Center, Five9, Cloud Contact Center, Virtual Contact Center
Cisco Unified Communications mobile and remote EDGE access are a fundamental part of Cisco Collaboration Architecture.
EDGE allows endpoints such as Cisco IP phones to have their registration, call control, provisioning, messaging and presence services provided by Cisco Unified Communications Manager (Unified CM) when the endpoint is not within the enterprise network.
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Topics: EDGE - Cisco Mobile Remote Access, Cisco CallManger, Cisco IP Phones
CallTower's, Chief Revenue Officer, William Rubio, discusses the current Unified Communications as a Service (UCaaS) marketplace.
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Topics: Ucaas, unified communications, Skype for Business, Microsoft UC, Cisco UC, Synergy UC
The workplace is constantly getting better and transforming. Now, probably more than
ever, is a good as time as any for your business to offer better collaboration strategies that will lead to increase communications value for your customers and your employees.
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Topics: unified communications, collaboration, mobile workforce, UC
Microsoft and Cisco UC Solutions
Today, it’s not a choice of when you are going to adopt a unified communications solution, it is a question of which UC solution works best for your business. The final decision often comes down to integrations and ease of implementation.
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Topics: Ucaas, unified communications, UC JOURNEY, UC Integrations, Microsoft UC, Cisco UC
