Unified Communications and Collaboration

Eric Lee

Recent Posts

What Are You Doing To Integrate Your Unified Communications Strategy?

Posted by Eric Lee on Mar 24, 2017 10:53:07 AM

The workplace is constantly getting better and transforming. Now, probably more than
ever, is a good as time as any for your business to offer better collaboration strategies that will lead to increase communications value for your customers and your employees.

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Topics: unified communications, collaboration, mobile workforce, UC

5 Tips to More Successful Video and Web Conferencing Experiences

Posted by Eric Lee on Jan 27, 2017 12:24:50 PM

If you have spent enough time in any realm of business, you have most likely encountered situations where you have had to conduct conference calls with colleagues, business partners, or clients. But when you do this on a regular basis, you will recognize the opportunity you have to fine tune your conferencing methods and create a more successful, productive experience for everyone involved. So how can that be done? Simply by implementing a few useful tips. In this post, we will introduce five straightforward and effective ways to make conferencing even more productive.

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Topics: Web Conference, unified communications, video conferencing, Conferencing Tips, webinar, online conferencing, conference call

Investing In A Hosted Unified Communications Solution?

Posted by Eric Lee on Dec 29, 2016 2:06:18 PM

In today's business world, flexibility and communications can be the difference in your business being a success or a failure. Your Hosted Unified Communications strategy will be the foundation and lifeline of your business. How can you figure out if your business needs to invest in a Unified Communications strategy?

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Topics: unified communications, Contact Center, UC

6 Reasons Office 365 Beats Google Apps for Work

Posted by Eric Lee on Dec 8, 2016 2:05:22 PM

So you are looking for an office suite for your business. Your only question is, should you go with Google Apps for Work or with Microsoft’s Office 365? While each has its pros and cons, here are six reasons why Office 365 is probably the better bet for your business needs.

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Topics: video conferencing, google apps for business, Office 365, skype for businss, Microsoft, UC

Three Considerations When Buying Unified Communications Products

Posted by Eric Lee on Sep 14, 2016 8:00:00 AM

Once you have defined the specific benefits and impacts of a unified communications system for your organization, begin the review of the vendors’ differentiators & proposed value. How should the system be deployed and what are the various strengths of the vendor outside their value proposition?

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Topics: Ucaas, unified communications, cloud-based communications, UC JOURNEY

CallTower and Clarity Connect Partner to Offer a Complete Contact Center Solution for Hosted Skype for Business

Posted by Eric Lee on Jan 28, 2016 10:21:50 AM

CallTower is now paring hosted Skype for Business’ secure unified communications platform with a robust Contact Center Solution

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Topics: News