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unified communications (16)

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5 min read

The Collaborative Contact Center

Most organizations have separate platforms for their business UC and for their Contact Center Solution, but this doesn’t allow the contact center to...

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Synergy Logo

2 min read

Cisco or Skype for Business? Do you have to choose?

With CallTower Synergy you have more options to successfully implement your Unified Communications solutions. Companies of all sizes are adding...

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2 min read

Investing In A Hosted Unified Communications Solution?

In today's business world, flexibility and communications can be the difference in your business being a success or a failure. Your Hosted Unified...

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2 min read

Microsoft Skype for Business Strategically Positioned

The Unified Communications (UC) Market is forecasted to grow to $28 billion by 2020, according to Wainhouse Research. Analyst are reporting a...

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4 min read

Unified Communications as a Service Market Evaluation

The first three quarters of 2016 have been fast and furious for the telecommunications industry with new service announcements, feature enhancements,...

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4 min read

UC MARKETPLACE:  Microsoft, Cisco and Broadsoft

At the start of this decade there was a transformational shift in business communication. An industry that was dominated by a desk phone was about...

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Employee-Engagement

2 min read

How is VoIP Evolving to Create UC in the Workplace?

No doubt you've heard plenty about VoIP technology over the last several years, yet you've always thought technology change meant major...

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5 min read

Three Considerations When Buying Unified Communications Products

Once you have defined the specific benefits and impacts of a unified communications system for your organization, begin the review of the vendors’...

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