5 min read
The Collaborative Contact Center
Most organizations have separate platforms for their business UC and for their Contact Center Solution, but this doesn’t allow the contact center to...
5 min read
Most organizations have separate platforms for their business UC and for their Contact Center Solution, but this doesn’t allow the contact center to...
2 min read
With CallTower Synergy you have more options to successfully implement your Unified Communications solutions. Companies of all sizes are adding...
2 min read
In today's business world, flexibility and communications can be the difference in your business being a success or a failure. Your Hosted Unified...
2 min read
The Unified Communications (UC) Market is forecasted to grow to $28 billion by 2020, according to Wainhouse Research. Analyst are reporting a...
4 min read
The first three quarters of 2016 have been fast and furious for the telecommunications industry with new service announcements, feature enhancements,...
4 min read
At the start of this decade there was a transformational shift in business communication. An industry that was dominated by a desk phone was about...
2 min read
No doubt you've heard plenty about VoIP technology over the last several years, yet you've always thought technology change meant major...
5 min read
Once you have defined the specific benefits and impacts of a unified communications system for your organization, begin the review of the vendors’...