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5 min read

The Collaborative Contact Center

CallTower Blog Team: Jan 20, 2017 1:33:22 PM

Most organizations have separate platforms for their business UC and for their Contact Center Solution, but this doesn’t allow the contact center to take advantage of UC for customer care. One of these challenges is the inability of subject-matter...

unified communications Contact Center clarity connect

2 min read

Cisco or Skype for Business? Do you have to choose?

Seanna Baumgartner: Jan 11, 2017 11:32:00 AM

With CallTower Synergy you have more options to successfully implement your Unified Communications solutions. Companies of all sizes are adding...

unified communications cisco synergy

3 min read

UC JOURNEY - DECISION

Seanna Baumgartner: Dec 30, 2016 8:42:00 AM

- NAVIGATE UC VENDOR CRITERIA AND SELECTION PROCESS - You’ve assessed your options and determined that your business will benefit from implementing a

UC Journey

2 min read

Investing In A Hosted Unified Communications Solution?

CallTower Blog Team: Dec 29, 2016 2:06:18 PM

In today's business world, flexibility and communications can be the difference in your business being a success or a failure. Your Hosted Unified...

unified communications

2 min read

6 Reasons Office 365 Beats Google Apps for Work

CallTower Blog Team: Dec 8, 2016 2:05:22 PM

So you are looking for an office suite for your business. Your only question is, should you go with GoogleApps for Work or with Microsoft’s Office 365

Office 365