CALLTOWER Blog

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2 min read

What's Ahead For Unified Communications In 2019?

We have almost reached the end of 2018. Can you believe the year is about to come to a close? The end of every year is a time when we reflect on everything that happened during the year and we look ahead to may come the next year.

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2 min read

6 Steps of Solution Selling for UCaaS Partners

It's time to find a solution for your customer, rather than finding customers for your solutions A solution selling process differs from a more...

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1 min read

Customer Experience (CX) Strategy: 5 Hurdles You May Face

Developing an effective customer experience (CX) strategy is a key step to creating an exciting and engaging customer pool. However, customer...

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1 min read

Bridge Cloud Suite: Attendant Console for Cisco UCM and HCS

Organizations often require additional call control features and fast searching capabilities within their Cisco Attendant Console. The ability to...

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1 min read

CallTower's Microsoft Teams Calling Plans with Direct Routing

Introducing CallTower's Microsoft Teams Calling Plans, complete with Direct Routing! CallTower delivers an integrated Office 365 Microsoft Teams...

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3 min read

5 Tips to Improve Customer Satisfaction as a Sales Rep

In today's increasingly digital and overwhelmingly inbound environment, the modern sales professional is in a unique position. Surrounded by, and...

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2 min read

4 Solid Tips on How to Close an Upsell Deal

As we have previously discussed, upselling can be a great way to increase your sales numbers by selling more to customers you are already working...

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2 min read

Exploring Microsoft Teams Webinar Recap: Chart a Course

CallTower's VP of Product and Customer Success, Jason Ulm, as he broke down CallTower's Microsoft Teams offerings and much, much more during our...

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