CALLTOWER Blog

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Metaswitch-Background

2 min read

Top 5 Reasons to become a UCaaS White Label Partner

Do an online search for UCaaS (Unified Communications as a Service) and you will find an abundance of information on how fast this industry is evolving and growing. Why is it growing so fast? Simply put, it is good for business. Unified...

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Connect_2.0_tile2

1 min read

UC ANALYTICS 2.0

In March, 2017, CallTower introduced UC Analytics, a powerful advanced Skype4B UC reporting and analytics solution that produces real-time...

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Austin-Background

1 min read

Cisco Auto Attendant

CallTower is proud to unveil a new feature functionality set within CallTower Connect for our Cisco customers. CallTower Connect simplifies the setup...

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2 min read

Take Charge of Your Data: 7 Key Contact Center Metrics Explained

Originally posted on Five9: Many companies embrace the value of "commitment to continuous improvement." What we measure, improves. The only way to...

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2 min read

4 Ways to Examine The ROI of Video Conferencing

You don't have to be some huge, national corporation to use various business communications systems within your business. Whether you are a company...

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2 min read

Survey Results: Benefits of CCaaS Deployments

Originally posted by Five9: We all know the Buyer's Journey, right? It's the three stages of a suspect's journey to becoming a customer: first...

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Skype for Businss Headsets

2 min read

Consider These 5 Tips when Improving Communication with Headsets

No matter how many calls or online conferencing you make in a day, a headset makes life in the office dramatically easier. A handheld phone may be...

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The-Ideal-Team-Player

2 min read

The Power of UCaaS + CT Cloud Boost

How can CT Cloud Boost improve the UCaaS customer experience and boost value to partners?... Let’s find out Real-time applications such as voice,...

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