Tonya Andrea

Vintage-style balance scale suspended from a fluffy cloud in a blue sky, symbolizing weighing cloud-based solutions against traditional options.

2 min read

Cloud Contact Centers vs. On-Prem: What’s Changed in 2025

Picture of Tonya Andrea Tonya Andrea: May 1, 2025 9:15:00 AM

Cloud Contact Centers vs. On-Prem: What’s Changed (and What Hasn’t) in 2025 ☁️🏢📞 The way companies support their customers is evolving fast — and nowhere is that more obvious than in the contact center world. Once dominated by on-premises systems...

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Global network map highlighting the EMEA region from space.

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Recession-Proofing Your EMEA Business with UCaaS & CCaaS Bundles

Picture of Tonya Andrea Tonya Andrea: Apr 17, 2025 9:15:00 AM

Recession-Proofing Your EMEA Business with UCaaS & CCaaS Bundles 📉 In today’s unpredictable economic climate, businesses across the EMEA region are...

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A young woman with curly hair works on a laptop in a boutique-style workspace surrounded by clothing racks, shipping boxes, and packaging materials, suggesting a small retail or e-commerce business.

2 min read

UC for Retail: Solving Multi-Location Communication Challenges

Picture of Tonya Andrea Tonya Andrea: Apr 10, 2025 9:15:00 AM

Unified Communications for Retail: Solving Multi-Location Communication Challenges Retail businesses with multiple locations face a unique...

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Businessperson evaluating digital checklists on a virtual screen, symbolizing the decision-making process between managed and professional IT services.

1 min read

Managed vs. Professional Services: Choosing the Right Fit for You

Picture of Tonya Andrea Tonya Andrea: Apr 3, 2025 9:15:00 AM

Understanding Managed vs. Professional Services: What’s Best for Your Business? 💡 In today's rapidly evolving digital landscape, businesses face the...

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A close-up of a person dialing a desk phone while holding the handset.

2 min read

Leverage Your Existing Devices with CallTower & Phonism

Picture of Tonya Andrea Tonya Andrea: Mar 27, 2025 9:15:00 AM

Keep Your Legacy Devices and Step Into the Cloud Seamlessly There is good news for customers who are currently leveraging trusted devices from Mitel,...

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A woman in a blazer sits at a desk with a laptop appearing stressed as she faces a challenge.

2 min read

Identifying Pain Points in Enterprise Communication:How to Solve Them

Picture of Tonya Andrea Tonya Andrea: Mar 20, 2025 9:15:00 AM

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Integrating UCaaS

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Bridging Gaps: Integrating UCaaS with Existing Enterprise Applications

Picture of Tonya Andrea Tonya Andrea: Mar 14, 2025 8:07:43 AM

Introduction In today’s fast-paced digital landscape, businesses are increasingly turning to Unified Communications as a Service (UCaaS) platforms to...

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UC Solutions. A digital lock symbolizing advanced data security measures for a safer future in technology and information protection.

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How UC Solutions Are Shaping High-Performance Businesses

Picture of Tonya Andrea Tonya Andrea: Mar 14, 2025 8:06:21 AM

The Future of Work: How Unified Communications is Shaping Tomorrow’s High-Performance Businesses As the workforce landscape evolves, businesses are...

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