CallTower Blog Team

3 min read

Blended Cloud Contact Center Solutions

CallTower Blog Team: Apr 6, 2017 2:32:00 PM

Triple your Productivity while Improving Customer Satisfaction Get all the benefits of feature-rich, on-premise systems with none of the hassle. The...

1 min read

EDGE - Cisco Mobile Remote Access

CallTower Blog Team: Apr 5, 2017 12:28:51 PM

Cisco Unified Communications mobile and remote EDGE access are a fundamental part of Cisco Collaboration Architecture. EDGE allows endpoints such as ...

2 min read

What Are You Doing To Integrate Your Unified Communications Strategy?

CallTower Blog Team: Mar 24, 2017 10:53:07 AM

The workplace is constantly getting better and transforming. Now, probably more than ever, is a good as time as any for your business to offer better...

1 min read

How to Turn Office 365 into a Complete Phone System

CallTower Blog Team: Mar 8, 2017 4:21:23 PM

Skype for Business With Skype for Business It is possible to turn one of the world’s most ubiquitous software packages, Office 365, into a complete...

Good Data Security Begins with Users

CallTower Blog Team: Mar 3, 2017 1:38:27 PM

Most people understand the importance of data security, but many don’t appreciate the critical role they play in protecting vital information. These...

1 min read

Tips and Tricks: Using 911 Notification to Improve Safety

CallTower Blog Team: Feb 21, 2017 12:37:51 PM

Are you aware that with Appia, you have the option of using 911 Notification to add an essential layer of safety for people who make 911 calls and ...

2 min read

Power your help desk with Microsoft Office 365

CallTower Blog Team: Feb 3, 2017 10:53:16 AM

The collaborative help desk, powered by Microsoft O365, CallTower and Clarity Connect A well-managed internal help desk ensures smooth day-to-day...