CallTower Blog Team

1 min read

Tips and Tricks: Using 911 Notification to Improve Safety

Are you aware that with Appia, you have the option of using 911 Notification to add an essential layer of safety for people who make 911 calls and protection for the organization? When service is activated, a voice message and/or an email is sent to...

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helpdesk

2 min read

Power your help desk with Microsoft Office 365

The collaborative help desk, powered by Microsoft O365, CallTower and Clarity Connect A well-managed internal help desk ensures smooth day-to-day...

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adult-apple-business-276549-1

2 min read

5 Tips to More Successful Video and Web Conferencing Experiences

If you have spent enough time in any realm of business, you have most likely encountered situations where you have had to conduct conference calls...

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Collaborative_Contact_Center.png

5 min read

The Collaborative Contact Center

Most organizations have separate platforms for their business UC and for their Contact Center Solution, but this doesn’t allow the contact center to...

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ball-bright-close-up-207489

2 min read

Investing In A Hosted Unified Communications Solution?

In today's business world, flexibility and communications can be the difference in your business being a success or a failure. Your Hosted Unified...

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afro-analyzing-brainstorming-1124062

2 min read

6 Reasons Office 365 Beats Google Apps for Work

So you are looking for an office suite for your business. Your only question is, should you go with GoogleApps for Work or with Microsoft’s Office...

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1 min read

Appia Grows with its Customers to Meet Their Changing Needs

Triplet Computers, LLC is a growing computer communication provider in Concord, New Hampshire. It was founded in May 2007 with a vision to help...

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4 min read

Unified Communications as a Service Market Evaluation

The first three quarters of 2016 have been fast and furious for the telecommunications industry with new service announcements, feature enhancements,...

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