1 min read
CallTower Blog Team: Apr 5, 2017 12:28:51 PM
Cisco Unified Communications mobile and remote EDGE access are a fundamental part of Cisco Collaboration Architecture. EDGE allows endpoints such as Cisco IP phones to have their registration, call control, provisioning, messaging and presence...
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2 min read
CallTower Blog Team: Mar 24, 2017 10:53:07 AM
The workplace is constantly getting better and transforming. Now, probably more than ever, is a good as time as any for your business to offer better...
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CallTower Blog Team: Mar 8, 2017 4:21:23 PM
Skype for Business With Skype for Business It is possible to turn one of the world’s most ubiquitous software packages, Office 365, into a complete...
CallTower Blog Team: Mar 3, 2017 1:38:27 PM
Most people understand the importance of data security, but many don’t appreciate the critical role they play in protecting vital information. These...
1 min read
CallTower Blog Team: Feb 21, 2017 12:37:51 PM
Are you aware that with Appia, you have the option of using 911 Notification to add an essential layer of safety for people who make 911 calls and...
2 min read
CallTower Blog Team: Feb 3, 2017 10:53:16 AM
The collaborative help desk, powered by Microsoft O365, CallTower and Clarity Connect A well-managed internal help desk ensures smooth day-to-day...
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CallTower Blog Team: Jan 27, 2017 12:24:50 PM
If you have spent enough time in any realm of business, you have most likely encountered situations where you have had to conduct conference calls...
5 min read
CallTower Blog Team: Jan 20, 2017 1:33:22 PM
Most organizations have separate platforms for their business UC and for their Contact Center Solution, but this doesn’t allow the contact center to...