Tonya Andrea

2 min read

Embracing the Holidays without Losing Productivity

Unwrapping Seamless Cloud Communications The holiday season is upon us, bringing joy, festivities, and often a unique set of challenges for businesses worldwide. Balancing the spirit of the holidays with maintaining productivity can be a task,...

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2 min read

AI and Cloud Contact Centers: A Match Made for Customer Experience

Introduction It is no secret that modern customer service has been transformed by technology. Artificial Intelligence (AI) is the latest such...

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a computer network with people working on it with CallTower logo.

2 min read

Unleashing Excellence: The 5 Must-Have Powers of Your UCaaS Solution

Introduction In today's world, communication is key to success. One of the most significant achievements of technology is unified communications as a...

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a city with clouds in the sky and calltower logo

2 min read

Unpacking 2024's Enterprise Unified Communications Trends

Introduction For enterprise corporations and businesses, it is critical to keep abreast of emerging trends in the realm of Unified Communications. ...

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an image of people having a meeting in 3d under a Microsoft teams logo

2 min read

THE FUTURE OF COLLABORATION: 3D MEETINGS COMING SOON TO MSFT TEAMS

Collaborative Outlook: Microsoft Teams Set to Introduce 3D Meetings in January. We live in a world where technology is constantly evolving, and the...

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airplane wing overlooking the clouds with a calltower logo

2 min read

CALLTOWER CTX: Experience a new level of Cloud Technology.

Introduction In today's fast-paced digital landscape, where efficient communication is paramount, businesses require unified communication solutions...

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a group of people working and sitting at a desk

2 min read

Five9 Tops 2023 Gartner Magic Quadrant in CCaaS Excellence

Introduction Being recognized as a leader in any industry is a significant achievement, and no less than being named one in the 2023 Gartner® Magic...

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a group of people with laptops around a table

2 min read

Integration Trends: Boosting Unified Communication Efficiency

Introduction In today's fast-paced business environment, organizations are constantly searching for ways to streamline their operations and enhance...

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