Intersection of Contact Centers and AI: A Win for Customers and Agents
In the modern business world, the contact center is the frontline of brand reputation, and customer expectations are higher than ever. They want...
1 min read
CallTower Blog Team
:
Sep 20, 2016 11:47:33 PM
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In the modern business world, the contact center is the frontline of brand reputation, and customer expectations are higher than ever. They want...
Choosing the right contact center solution can feel like a monumental task. The platform you select is like the central nervous system of your...
1 min read
In the rapidly changing world of modern business, having the right Unified Communications as a Service (UCaaS) and cloud-calling services can make...