CALLTOWER Blog

Stay Connected. Stay Ahead.

call center contact center solutions

2 min read

Contact Center Solutions: Crucial Things to Know

In today's bustling, digital world, your telecom needs a technology tool that will allow you to maximize the effectiveness of the contacts between your customers and your agents. In other words, you want a contact center that has all the features...

Read More
microsoft teams recent updates logo

2 min read

Two Big Recent Updates from Microsoft Teams

Now that nearly half of all American workers are working from home, everyone is looking for new and better ways to stay in touch, and many offices...

Read More
microsoft meetaswitch telecom communications

2 min read

What does Microsoft's Metaswitch Purchase Mean for the Telecom Industry?

Microsoft is one of the biggest tech companies in the world. While most people know Microsoft for their computers and office programs, Microsoft...

Read More
microsoft teams audio conferencing meeting room

2 min read

Microsoft Teams and Audio Conferencing: A Perfect Match

In today's working environment, there have been many requests made in regard to Microsoft Teams conference bridges. When you hold a license to...

Read More
ct cloud unite microsoft teams

1 min read

CT Cloud Unite: Integrating Microsoft Teams with CRM software

CallTower has integrated Microsoft Teams with CRM software and features like Contact Popping CallTower's CT Cloud Unite is a customer retention...

Read More
working from home laptop conferencing

3 min read

4 New Normals for Conferencing when Working from Home

Like it or not, there is a new normal in the world of business communication – we're working from home. As it goes with many rapid and expansive...

Read More
team collaboration laptops meeting cisco webex

2 min read

4 Cisco Webex Features to Upgrade Your Team Collaboration

Many businesses and organizations are operating in an active business environment. As a result of the working environments being so dynamic, more...

Read More
woman glasses computer gcc high microsoft teams

3 min read

What is GCC High?

Collaborative Article from Agile IT and CallTower

Read More