Top 5 Benefits of Using Microsoft Teams With Voice Enabled Features

Microsoft Teams is a collaboration platform that business users are utilizing to improve their communication and workflow. With Microsoft Teams, users can communicate with co-workers in real-time by sending messages, sharing files, and participating in voice or video chats. 

In addition, Microsoft Teams comes with a robust set of features that allow for a high degree of customization, making it an ideal platform for businesses of all sizes. 

Voice Over Internet Protocol

The Voice Over Internet Protocol (VoIP) technology is readily integrated with Microsoft Teams, allowing users to make and receive standard phone calls using either their Teams app or actual phones. Using the usual capabilities of our hosted switchboard system, incoming calls are directed to workgroups or individuals. 

Each user of the telephone system is assigned one or more devices based on their preferences. Some may just have the Teams applications, while others may only have a real phone, and still, others may have both.

With the basics of VoIP explained, here are the top 5 benefits of using Microsoft Teams with voice-enabled features:

1. High-level Security

Microsoft Teams is a voice-enabled chat platform that provides a high level of security for businesses. The voice-enabled feature allows for secure communication between team members by encrypting all calls and chats. Additionally, Teams is compliant with the Health Insurance Portability and Accountability Act (HIPAA) and the General Data Protection Regulation (GDPR). This makes it an ideal platform for businesses that need to comply with data security regulations.

2. Easy Administration

From a single administration interface, Teams makes it simple to add users, assign phone numbers, and even port your current landline numbers to the system.

When compared to adding lines or extensions to a legacy landline-based PBX system, this gives you far more control and saves time. New users can be set up in minutes, with no need to wait for a maintenance technician to install hardware or pay for expensive new line installation.

3. Simple Team Communication

Microsoft Teams, a chat-based workspace in Office 365, offers voice-enabled team messaging that can make it easier for your team to communicate with each other. With Teams, you can easily have a conversation with a group of people, or call any one of your contacts individually. You don't need to install any software or hardware – just an internet connection and a phone.

4. Simultaneous calls

Microsoft voice-enabled teams can make simultaneous calls. This is an interesting feature for a team because it helps to keep everyone on track. If someone is in the middle of a call, they can easily be pulled into a meeting with the other members of the team. This also eliminates the need for people to schedule calls and then have to remember to join them at the right time.

5. Shows on-Call Presence

Microsoft Teams, the company's answer to Slack, is getting a new feature that will let users know when someone is on a call. The feature, which is currently in beta, uses Microsoft's voice-enabled artificial intelligence (AI) to show when team members are available. The new feature is designed to make it easier for people to know when someone is available. It will also allow people to join meetings more easily. The beta version of the feature is currently available to Office 365 users.

Final Thoughts

Microsoft Teams is a great way to stay connected with colleagues and clients. With voice-enabled features, you can easily have conversations with people from all over the world and manage teams better with the ease of vocal communication. Get a free Microsoft Teams consultation from CallTower by clicking on the "Let's Connect" image below: