Intersection of Contact Centers and AI: A Win for Customers and Agents
In the modern business world, the contact center is the frontline of brand reputation, and customer expectations are higher than ever. They want...
1 min read
CallTower Blog Team
:
Oct 24, 2018 10:06:00 AM
OneStream Networks’ Enterprise Unified Communications (UC) solutions are mission-critical to the enterprise’s ability for geographically distributed teams to collaborate effectively. For industry verticals like financial services, transportation and logistics, retail and manufacturing, SD-WAN is the real game-changer for accelerating digital business transformation journeys.
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Since its inception in 2002, CallTower has evolved into a leading international leading cloud-based, enterprise-class Unified Communications, Contact Center, and Collaboration solutions provider for growing organizations in over 100 countries and 6,000 cities globally with local calling. CallTower provides, integrates and supports industry-leading solutions, including Native Microsoft® Teams Direct Routing, Microsoft® Operator Connect, Office 365, GCC High Teams Direct Routing, Cisco® Webex Calling, UCM, HCS, Webex Collab Suite, CT Cloud UC, CT Cloud Boost, CT Cloud Meeting powered by Zoom and three contact center options, including Five9 for business customers.
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In the modern business world, the contact center is the frontline of brand reputation, and customer expectations are higher than ever. They want...
Choosing the right contact center solution can feel like a monumental task. The platform you select is like the central nervous system of your...
1 min read
In the rapidly changing world of modern business, having the right Unified Communications as a Service (UCaaS) and cloud-calling services can make...