CALLTOWER Blog

3 min read

The Benefits of the Digital Workplace: UCaaS and CCaaS

CallTower Blog Team: Jul 21, 2022 9:45:00 AM

Today, the contact center is a vital part of the customer service ecosystem, and the goal is to make it even more efficient and effective. In an...

3 min read

The Digital Workplace: Combining UCaaS & CCaaS for Productivity

CallTower Blog Team: Jun 23, 2022 9:45:00 AM

With the advent of the digital workplace, companies have more options than ever before for how to communicate and collaborate. But what's the best...

2 min read

The Digital Workplace: An All-in-One Platform

CallTower Blog Team: May 12, 2022 9:45:00 AM

The lines between the office and where work happens are blurred. Gone are the days of needing a separate office for each department. There's a new...

2 min read

The Digital Workplace: UCaaS and CCaaS Decouple From the Desk Phone

CallTower Blog Team: Apr 27, 2022 9:45:00 AM

The modern workspace is now capable of going completely digital. Two years ago, we were reeling at the idea of going full remote for most businesses...

2 min read

Seven Predictions for the UCaaS Market in 2022

CallTower Blog Team: Feb 17, 2022 9:46:00 AM

[originally published by Telecom Reseller 2/7/2022]

3 min read

6 Important Upcoming Trends in UCaaS for 2022

CallTower Blog Team: Dec 22, 2021 9:45:00 AM

Universal Communication as a Service (UCaaS) has become an essential part of the business landscape. Already a rising trend in 2019, the hybrid needs...

1 min read

Channel Partners Expo 2021: Deep Dive on UCaaS & Microsoft Teams

CallTower Blog Team: Nov 30, 2021 9:25:00 AM

2 min read

UCaaS and the Hybrid Workplace

CallTower Blog Team: Jul 8, 2021 9:45:00 AM

In the last one and half years, we've changed and learned a lot. Top of the list is where we work from. Throughout 2020 and now in 2021, remote work...