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microsoft teams direct routing voice office phone

2 min read

Making the Call: Microsoft Teams Direct Routing for Voice

One of the fastest growing collaboration products in the world is Microsoft Teams. Today businesses and organizations are using Microsoft Teams for meetings, document management and sharing, and communication. While Microsoft Teams has proven that...

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unified communications 2021 future painting man

2 min read

Unified Communications in 2021: What Lies Ahead?

Communication and collaboration in business has significantly changed over the last few years. The workplace continues to evolve beyond the...

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four roads to roi unified communications

2 min read

Unified Communication: The Four Roads to ROI

For many organizations, unified communication tools and solutions have been a lifeline through the COVID-19 pandemic that they didn’t realize they...

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call center contact center solutions

2 min read

Contact Center Solutions: Crucial Things to Know

In today's bustling, digital world, your telecom needs a technology tool that will allow you to maximize the effectiveness of the contacts between...

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microsoft teams recent updates logo

2 min read

Two Big Recent Updates from Microsoft Teams

Now that nearly half of all American workers are working from home, everyone is looking for new and better ways to stay in touch, and many offices...

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microsoft meetaswitch telecom communications

2 min read

What does Microsoft's Metaswitch Purchase Mean for the Telecom Industry?

Microsoft is one of the biggest tech companies in the world. While most people know Microsoft for their computers and office programs, Microsoft...

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microsoft teams audio conferencing meeting room

2 min read

Microsoft Teams and Audio Conferencing: A Perfect Match

In today's working environment, there have been many requests made in regard to Microsoft Teams conference bridges. When you hold a license to...

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ct cloud unite microsoft teams

1 min read

CT Cloud Unite: Integrating Microsoft Teams with CRM software

CallTower has integrated Microsoft Teams with CRM software and features like Contact Popping CallTower's CT Cloud Unite is a customer retention...

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