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How to Get GCC High Audio Conferencing via Microsoft Teams Direct Routing

December 14, 2020

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GCC High Microsoft TeamsTo meet the unique and evolving requirements of the United States Department of Defense, as well as contractors holding or processing DoD controlled unclassified information (CUI) or subject to International Traffic in Arms Regulations (ITAR) and Defense Federal Acquisition Regulation Supplement (DFARS), Microsoft offers the GCC High cloud for protected environments. This means that if you store any CUI, CDI or ITAR marked data you must use this GCC High cloud in order to be DFARS and ITAR compliant.

How to Achieve Full Parity

O365 GCC High includes many of the same feature sets and products of the commercially available Office 365 (Office 365 Commercial): SharePoint Online, Teams, Exchange Online, OneDrive for Business, Power Apps, etc. However, full parity is not achieved.

One notable example is found within Microsoft Teams for O365 GCC High. Unlike the Commercial offering of Office 365, Audio Conferencing for Teams US Government does not include dial-in phone numbers and the underlying configuration in Azure Government to enable the capability. There is something about GCC High and GCC DoD that makes Microsoft’s PSTN conferencing service not fit either commercially, technically or compliance-wise. A solution is required for direct inward dial through Direct Routing to allow users to create meetings with Teams Dial-in conference numbers. GCC High compliant organizations can route their own numbers into a Microsoft Teams conference via Direct Routing. 

GCC High Audio Conferencing

CallTower is the only voice provider delivering GCC High Audio Conferencing via Microsoft Teams Direct Routing through Audio Codes Session Border Control (SBCs) for Security. CallTower was the first solution provider to deliver an integrated Office 365 Microsoft Teams experience with global calling plans empowered by a 24/7/365 US-based client services team. This solution ensures personalized implementation, adoption, training and support.

As a Microsoft Gold Partner, CallTower’s monitoring and management services provide the highest quality user experience. The Microsoft Teams Phone System powered by CallTower enables customers to bring their current voice services into the Microsoft Cloud through Direct Routing. 

The CallTower Advantage: 

  • Voice-Optimized Network
  • Number Re-Routing during Microsoft outage
  • Emergency Services in 36 countries
  • Enterprise Security and Compliance
  • Direct Routing as a Managed Service
  • Seamless porting from any platform
  • US-based 24/7/365 Tier 1 and Tier 2 Support

If you want to remain compliant and fulfill government requirements with Microsoft Teams (and added telephony from CallTower Direct Routing), please click on the teams logo below for a free CallTower consultation:

GCC High Microsoft Teams