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1 min read
Kade Herbert: Nov 4, 2020 4:08:14 PM
If you’re looking to increase efficiency and cut costs, you have to make the most of your IT administrative team. You don’t want a well-trained group of experts putting hours into tasks not related to their goals, like managing on-site Session Border...
2 min read
Kade Herbert: Oct 23, 2020 9:45:00 AM
The idea of operating within your own walls has definite benefits, it comes with a few drawbacks for both the self-employed and the telecommuting employee. When it's happening in the shadow of a worldwide health emergency, it adds an extra layer of...
2 min read
Kade Herbert: Oct 19, 2020 9:45:00 AM
It wasn’t long ago that a communication method we once only saw in science fiction became a reality. Now anyone can video chat with their loved ones, and of course, business partners and clients. As with many other technological advancements, some people...
5 min read
Kade Herbert: Sep 25, 2020 9:45:00 AM
One of the fastest growing collaboration products in the world is Microsoft Teams. Today businesses and organizations are using Microsoft Teams for meetings, document management and sharing, and now voice communication via Direct Routing. But what's new...
2 min read
Kade Herbert: Sep 11, 2020 9:45:00 AM
For many organizations, unified communication tools and solutions have been a lifeline through the COVID-19 pandemic that they didn’t realize they had at their disposal.To have voice, chat, video, email, and a range of other communication tools and...
1 min read
Kade Herbert: Aug 21, 2020 9:45:00 AM
CallTower's CT Cloud Unite is a customer retention management and integration application and it now operates with Microsoft Teams Direct Routing calling plans....
3 min read
Kade Herbert: Aug 14, 2020 9:45:00 AM
Like it or not, there is a new normal in the world of business communication – we're working from home. As it goes with many rapid and expansive changes to any system, the results can be decidedly mixed. Many new “work from homers” have experienced...
2 min read
Kade Herbert: Jul 30, 2020 9:45:00 AM
Customers Enjoy Self-Service Issue Resolution at Three Times National Average with CallTower Connect