The All-New Webex App: Here's What You Need to Know
Webex has been deemed a state-of-the-art video conferencing and collaboration tool, known for efficiently adding new features to its app to improve...
1 min read
Kade Herbert
:
Aug 21, 2020 9:45:00 AM
CallTower's CT Cloud Unite is a customer retention management and integration application and it now operates with Microsoft Teams Direct Routing calling plans. CallTower customers can integrate Microsoft Teams with an unprecedented range of business and contact-oriented applications, offering a standard set of features with a huge range of popular cross-vertical and vertical-specific apps. CT Cloud Unite includes both CRM integration for easy access to client information and Contact Popping for instantaneous ‘pop up’ access to contact information on screen, which is critical for contact center organizations. In addition, CT Cloud Unite is easy to install, configure and upgrade.
Microsoft Teams Direct Routing, combined with CT Cloud Unite, improves the quality and professionalism of call handling and the caller’s experience. It increases the productivity and collaboration of phone system users and reduces the time and cost involved with making and receiving large volumes of calls. CT Cloud Unite helps realize the full potential of hosted telephony solutions. Integration with most proprietary CRM software is now available, as well as popular integrations like Salesforce™, MS Dynamics™, Zoho™, ConnectWise™, NetSuite™, Zendesk™, Servicenow™, Dropbox™, Hubspot™ and many others.
Features include:
To learn more and to see if CT Cloud Unite, combined with CallTower's Microsoft Teams Direct Routing solution is the right solution right for you, schedule your consultation today:
Webex has been deemed a state-of-the-art video conferencing and collaboration tool, known for efficiently adding new features to its app to improve...
In today's world of global communication, language barriers can pose significant challenges for businesses and individuals. This is where Webex...
Microsoft Teams has been one of the most popular collaboration platforms worldwide, offering a wide range of...