CallTower Blog Team

Team Collaboration

2 min read

Cautious Communication: S4B Users Wary of Microsoft Teams Telephony

Many companies and organizations across the world have Skype for Business on-premises infrastructure. Large, international companies generally use the Office 365 Enterprise E5 plan, which includes cloud PBX licensing with on-premises PSTN...

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adult-african-afro-1059112

2 min read

Empathy: Exploring the Key to Customer Satisfaction

Business leaders agree that empathy, the ability to connect with people on a deep, emotional level, is essential to sales. In fact, salespeople with...

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achievement-agreement-arms-1068523

1 min read

Video Conferencing: Skype, Zoom or Both?

Owl Labs' 2018 State of Video Conferencing report has arrived and it paints an interesting picture of the industry. The overall need for...

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adult-apple-business-276549

2 min read

3 Approaches to Collaboration And Remote Employees

During the last few years, we've seen a major shift in the way employees and employers feel about remote work and flexible scheduling. Remote work...

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video-conference-room-corporate-236730

3 min read

Zoom Review: Video Conferencing Done Right

In the communication and collaboration environment, today’s businesses are looking for new and improved ways to communicate with dispersed employees...

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achievement-agreement-arms-1068523-1

2 min read

5 Great UC Collaboration Features of Zoom Conferencing

Zoom conferencing is a fantastic tool for video, audio, screen sharing, MP4 recording, but it also has some secrets you may not know about. It’s like...

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black-and-white-blank-challenge-262488

1 min read

Better Together: CallTower and Appia as a UCaaS Solutions Provider

Combining two is better than one… if you were an Appia or CallTower existing partner (or if you're looking for a great solutions provider to join)...

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upselling-cross-selling-sales

2 min read

3 Tips on Up-selling and Cross-Selling to Customers

Once you have convinced a customer to purchase a product, you should not consider your sales pitch done. After the purchase is certain, your next...

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