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skype for business tips

4 Tips for Using Skype for Business Mobile Client

May 19, 2016

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Skype for Business MobilitySkype for Business Mobility

Dropping a call because of an intermittent network connection isn't just a nuisance; it can be a disaster if the person on the other end takes it personally. Fumbling with your phone trying to join a conference call is not only a hassle, it can be dangerous for our road warriors.

With the global workforce moving more and more toward a mobile, bring your own device environment, being able to use technology any time and from any where is critical.  And using it effectively as critical.  

Here are  a few tips for making the most out of your mobile experience: 

  • Skype for Business on iOS and Android has a new feature, warning you when your network connection is weak and allowing you to have Skype call your cell phone number to stay in the conference.
  • Minimize competition for bandwidth. If another device of yours is doing a backup over Wi-Fi, pause the backup while you're making the call. If you're streaming music, turn it off. (Do you really need music playing while you're making a call, anyway?) 
  • Find a location with a strong signal. Generally, the closer you are to the router, the better your signal will be. Even within an office, some spots may be significantly stronger than others.
  • If your connection isn't great, an audio-only connection has a better chance of hanging on than a video connection, and choppy video from you won't look great anyway.

If these tricks aren't available, or if you lose the call anyway, then the callback feature can save you from losing a deal. 

Ready to learn about Skype for Business?

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