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UCaaS

What is CallTower's CT Cloud Voice?

August 9, 2019

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CTCloudVoice_Social-2For business customers, managing communications and increasing productivity in today’s dynamic, distributed, mobile economy is extremely challenging. With CT Cloud Voice, network operators can support customers of any size to meet these challenges by quickly and reliably delivering feature-rich, high-quality, and secure business communications solutions.

CT Cloud Voice is a powerful UC application that enables carriers to extend their business telephony services directly to an end user’s laptop, desktop or portable device or handset. These endpoints present the actual calling features, dial plans and outgoing caller ID of the twinned office phone. Ideal for remote workers and mobile workers who are increasingly bringing their own devices (BYOD).

Here's what CT Cloud Voice delivers to your organization:

  • Auto-attendant
  • Presence
  • SMS Text Messaging
  • Multi-Vendor Desk & Softphone Support
  • Robo Call Screening/Blocking
  • Call Jump between Softphone and Desk Phone
  • 911 Notification

Accession Communicator

Accession Communicator is a powerful UC application that enables carriers to extend their business telephony services directly to an end user’s laptop, desktop or portable device or handset. These endpoints present the actual calling features, dial plans and outgoing caller ID of the twinned office phone. Accession is ideal for remote workers and mobile workers who are increasingly bringing their own devices (BYOD).

  • SMS texting with file sharing and presence
  • HD voice and video calling
  • Powerful pre-call and in-call control features
  • Identical calling features and caller ID on all devices
  • Applications for Windows, MacOS, iOS and Android
  • Unique network management tools and analytics

CommPortal

  • View missed calls
  • Listen to voicemail messages
  • Manage your contacts
  • Set up rules to route your calls
  • Configure voicemail to email and voicemail notification
  • Perform many other functions

Voice Operator Panel

For supervisors, receptionists, and call center agents: Voice Operator Panel (VOP) provides call status information, drag and drop call transfer, and other features. VOP is available in three versions: Full, Lite and Desktop. See a breakdown of each of these versions here

CT Cloud SIP

As businesses move away from traditional TDM-based phone systems to an all-IP environment, they will need to embrace SIP trunking as the standard for voice and multimedia communications. This need will only intensify as older phone systems reach end-of-life and require replacement.

CT Cloud SIP trunks include all inbound usage and have 24 concurrent call paths with the ability to scale higher. User friendly web administration through CommPortal for managing the SIP trunk, DID’s, call forwarding and call screening. All of our SIP trunking packages include one local DID with features such as 911, CNAM, directory listing, one toll free number and depending on package size outbound minutes and DID’s without features. Read more about all of CT Cloud SIP's wide array of features here

To learn more and to see if CT Cloud Voice is right for you, schedule your demo today:

Schedule Your Demo Today