Unified Communications and Collaboration

UC JOURNEY - Today's Dynamic Workforce

Posted by Seanna Baumgartner on May 19, 2017 8:56:30 AM

 

YOUR PEOPLE

Your workforce is your number one asset.  Securing business communication technologies that encourage pro-active collaboration is a competitive necessity.  Let's take a thorough look at what your workforce looks like.  

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Topics: unified communications, collaboration, UC JOURNEY

A Comprehensive Guide to Conferencing For First-Time Users

Posted by Eric Lee on May 18, 2017 12:04:14 PM

Perhaps you own a growing business that is lookingto expand and strengthen its communication outlets. Or maybe you have been running a company for a long time, but are looking for new communication and conferencing services for the first time. Whatever your case may be, finding the perfect conferencing solution becomes a lot easier when you first, know what you are looking for, and second, know what your options are. In this post, we will introduce a comprehensive guide to help you understand your conferencing options if youare a first-time user.

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Topics: Web Conference, Conferencing Tips, audio conferencing, Adobe Connect, Skype for Business, conferencing

3 Ways to Reduce Stress While Planning for an Important Business Event

Posted by Kathleen Thompson - 1Source Events LLC on May 4, 2017 1:53:41 PM

We have all had exciting events in our lives where we took lots of time, energy, and money to make them memorable experiences.  Producing exceptional webinars and high profile operator assisted conference call experiences takes careful planning, thoughtful consideration, strategic sourcing and superior execution. 

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Topics: collaboration, webinar, Events, operator assisted audio, online events, virtual events

UC Recording

Posted by CallTower Blog Team on Apr 24, 2017 2:14:40 PM

A Complete Unified Communications and Collaboration Recording Solution for Skype for Business and Cisco.

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Topics: Ucaas, unified communications, collaboration, Skype for Business, cisco, UC Recording

Blended Cloud Contact Center

Posted by CallTower Blog Team on Apr 6, 2017 2:32:00 PM

Triple your Productivity while Improving Customer Satisfaction

Get all the benefits of feature-rich, on-premise systems with none of the hassle. The Five9 Virtual Contact Center (VCC) suite gives your people the tools they need to make powerful customer connections while delivering the results your business requires.

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Topics: Contact Center, Five9, Cloud Contact Center, Virtual Contact Center

EDGE - Cisco Mobile Remote Access

Posted by CallTower Blog Team on Apr 5, 2017 12:28:51 PM

Cisco Unified Communications mobile and remote EDGE access are a fundamental part of Cisco Collaboration Architecture.

EDGE allows endpoints such as Cisco IP phones to have their registration, call control, provisioning, messaging and presence services provided by Cisco Unified Communications Manager (Unified CM) when the endpoint is not within the enterprise network. 

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Topics: EDGE - Cisco Mobile Remote Access, Cisco CallManger, Cisco IP Phones