Unified Communications and Collaboration

How Skype for Business and Mobile Devices Play Nice Together

Posted by CallTower Blog Team on Aug 23, 2016 8:30:00 AM

In the workplace, there are plenty of tools and devices that can help make your business more efficient. Whether you're using social media to interact with your customers, or the newest app to manage your sale(s) goal, these are great for driving your company forward.

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Topics: mobile conferencing, mobile web conferencing, transfer call, mobility, skype for businss, skype mobile, skype mobile app

UC JOURNEY - DISCOVERY

Posted by Seanna Baumgartner on Aug 19, 2016 11:00:00 AM

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NAVIGATE AND ANALYZE REQUIREMENTS AND FEATURES

IT and Business leaders should be united and working in a close, collaborative environment during the UC Journey discovery phase.  This team will have to navigate a considerable number of complimentary and competing requirements, features, and deployment options to arrive at the ideal UC solution for the users.  We have compiled a strategy for navigating the Discovery process.

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Topics: UC JOURNEY

THE UC JOURNEY

Posted by Seanna Baumgartner on Aug 18, 2016 12:51:39 PM


Embarking on the UC Journey

Cloud-based Unified Communications (UC) adoption amongst organizations of all sizes, within all industries, continues to accelerate at an unprecedented rate. More and more organizations continue recognize the impact and business value of bringing together VoIP (Voice over Internet protocol) telephony, instant messaging, video conferencing, mobility, presence, and collaboration capabilities into a seamless business environment.

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Topics: unified communications, UC JOURNEY

Microsoft Skype for Business and the Benefits That Come with It

Posted by CallTower Blog Team on Aug 18, 2016 7:30:00 AM

So you've probably heard of Skype, but did you know that there is a version of the software that's meant specifically for business? It's called Skype for Business, and it's solved a lot of problems for a lot of companies. While the original Skype is free, Skype for Business is not, but it comes with a number of features that aren't included in the free version. Here are a few.

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Topics: Office 365, Skype for Business, voice enabled office 365, skype4b, skype for businss, Microsoft PBX

5 Reasons that  Skype for Business is a natural fit for the contact center

Posted by Michael Greenlee - Clarity Connect Guest Blogger on Jul 28, 2016 5:29:58 PM

SKYPE FOR BUSINESS CONTACT CENTER

Thousands of companies have successfully deployed millions of Skype for Business seats, yet many still don’t think of Skype for Business as a platform for their contact center. What they may not know is that Skype for Business is a natural fit and has significant advantages over legacy PBX platforms. 

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Topics: Contact Center

RealPresence Trio - One revolutionary solution {Polycom}

Posted by Polycom on Jul 21, 2016 4:30:00 PM

Hear, Share, See - Polycom RealPresence Trio

Polycom RealPresence Trio 8800 delivers the best ever audio experience from the huddle room to the boardroom - making every conversation, every spoken word just that much clearer. Not only does RealPresence Trio break through the sound barrier by providing the most amazing sound quality, but it also redefines the category by serving as the smart hub for your group collaboration and bringing easy-to-use, no-compromise visual collaboration to spaces that were previously cost prohibitive.

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Topics: polycom real presence, skype for businss, polycom