Intersection of Contact Centers and AI: A Win for Customers and Agents
In the modern business world, the contact center is the frontline of brand reputation, and customer expectations are higher than ever. They want...
1 min read
CallTower Blog Team
:
May 23, 2016 11:14:47 PM
If you haven’t heard, CT Cloud is one of the world’s leading softswitch providers, powering the transition of communication networks into a Cloud-based, software-centric, all-IP future. We have deployed our CT Cloud in a locally and geographically redundant manner in our Chicago and St. Louis operations centers. so you know the service will be there when you need it.
Metaswitch also gives your customers access to great new features for hosted SIP services (CT Cloud SIP) and PBX (CT Cloud Voice), like:
To talk about voice services powered by CT Cloud!
In the modern business world, the contact center is the frontline of brand reputation, and customer expectations are higher than ever. They want...
Choosing the right contact center solution can feel like a monumental task. The platform you select is like the central nervous system of your...
1 min read
In the rapidly changing world of modern business, having the right Unified Communications as a Service (UCaaS) and cloud-calling services can make...