Kade Herbert

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1 min read

Customer Experience (CX) Strategy: 5 Hurdles You May Face

Developing an effective customer experience (CX) strategy is a key step to creating an exciting and engaging customer pool. However, customer experience leaders still face challenges in turning that strategy into a reality.

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1 min read

Bridge Cloud Suite: Attendant Console for Cisco UCM and HCS

Organizations often require additional call control features and fast searching capabilities within their Cisco Attendant Console. The ability to...

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Microsoft-Teams

1 min read

CallTower's Microsoft Teams Calling Plans with Direct Routing

Introducing CallTower's Microsoft Teams Calling Plans, complete with Direct Routing! CallTower delivers an integrated Office 365 Microsoft Teams...

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2 min read

Exploring Microsoft Teams Webinar Recap: Chart a Course

CallTower's VP of Product and Customer Success, Jason Ulm, as he broke down CallTower's Microsoft Teams offerings and much, much more during our...

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1 min read

CT Cloud Unite: Integrate Your Applications

CT Cloud Unite provides integration to an unprecedented range of business and contact-orientated applications, offering a standard set of features...

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2 min read

5 Lessons Learned from the JumpStart Your Marketing Webinar

The CallTower Team hosted a webinar breaking down marketing tips that drive sales, called JumpStart Your Marketing. They broke down the tips as...

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2 min read

Controlling the Uncontrollable: 3 Ways to Prevent Internet Outages

Internet downtime is causing significant damage to organizations across the country, impacting employee productivity, client communications and other...

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