Unified Communications and Collaboration

The UCaaS Road to Microsoft Teams

Posted by Kade Herbert on Nov 17, 2017 12:19:31 PM

One of the biggest revelations to emerge from Microsoft Ignite 2017 was the roadmap announcement to combine Microsoft Teams and Skype for Business

The once separate UCaaS communication applications are joining forces to become a fully collaborative single client experience.

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Topics: Ucaas, unified communications, collaboration, Skype for Business, Microsoft, skyp4b, Microsoft Teams + Skype4B, Microsoft Teams

5 Pitfalls of Adopting UCaaS You'll Want to Avoid

Posted by Kade Herbert on Nov 14, 2017 10:25:46 AM

Unified Communication as a System (UCaaS) enables a more collaborative and interconnected organization, both internally between organization members and externally to clients, partners and remote agents. Many companies are already working hard to adapt or convert their existing communication systems to a unified platform. If you are looking to transition to a UCaaS system, you're going to want to effectively navigate the twists and turns on the road ahead. 

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Topics: Ucaas, unified communications, UC Jouney, UCaaS Success, UCaaS Adoption

Cisco Hunt Groups

Posted by Seanna Baumgartner on Oct 10, 2017 4:26:16 PM

CallTower is proud to unveil a new feature functionality set within CallTower Connect for our Cisco customers. CallTower Connect  simplifies the setup and management of CallTower solutions facilitated within one easy-to-use web or mobile application.

You are now able to easily create Cisco Hunt Groups from within CallTower Connect. 

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Topics: unified communications, collaboration, Cisco UC, IP voice, Hunt Groups

5 Criteria for Unified Communications Technical Preparedness

Posted by Kade Herbert on Oct 2, 2017 8:55:00 AM

Successful deployment of a Unified Communications (UC) solution depends on careful evaluation of your technical preparedness. There are several questions that need to be addressed:

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Topics: Ucaas, unified communications, UC, trending technology

Top 5 Reasons to become a UCaaS White Label Partner

Posted by CallTower Blog Team on Sep 15, 2017 1:07:00 PM

Do an online search for UCaaS (Unified Communications as a Service) and you will find an abundance of information on how fast this industry is evolving and growing. 

Why is it growing so fast?  Simply put, it is good for business.  Unified Communications empowers business with simplified communications tools that allow teams to collaborate and communicate effectively and efficiently in today’s dynamic workplace.  

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Topics: Ucaas, unified communications, collaboration, Skype for Business, white label / reseller, skype4b, Cisco UC, O365 Voice, Microsoft Phone System

Cisco Auto Attendant

Posted by Seanna Baumgartner on Sep 13, 2017 10:12:45 AM

CallTower is proud to unveil a new feature functionality set within CallTower Connect for our Cisco customers. CallTower Connect  simplifies the setup and management of CallTower solutions facilitated within one easy-to-use web or mobile application.

This September you will be able to easily create Cisco Auto Attendants from within CallTower Connect. 

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Topics: unified communications, calltower connect, Cisco UC, Cisco CallManger, Cisco IP Phones, IP voice

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