Unified Communications and Collaboration

Seanna Baumgartner

Recent Posts

UC JOURNEY -IMPLEMENTATION

Posted by Seanna Baumgartner on Jun 9, 2017 4:16:09 PM

As you begin any implementation process it is essential to have a solid plan with your hosted provider.  Adding IP voice to your UCaaS solution has a different technology focus. Organizations can face any number of complications during the implementation process.  Embarking in a UC implementation without a process in place is too risky.

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Topics: Ucaas, unified communications, UC JOURNEY, voice enabled

UC JOURNEY - Today's Dynamic Workforce

Posted by Seanna Baumgartner on May 19, 2017 8:56:30 AM

 

YOUR PEOPLE

Your workforce is your number one asset.  Securing business communication technologies that encourage pro-active collaboration is a competitive necessity.  Let's take a thorough look at what your workforce looks like.  

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Topics: unified communications, collaboration, UC JOURNEY

UCaaS 2017 Q&A with William Rubio

Posted by Seanna Baumgartner on Apr 3, 2017 3:22:10 PM


CallTower's, Chief Revenue Officer, William Rubio, discusses the current Unified Communications as a Service (UCaaS) marketplace.

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Topics: Ucaas, unified communications, Skype for Business, Microsoft UC, Cisco UC, Synergy UC

7 UCaaS Integrations that Deliver Success

Posted by Seanna Baumgartner on Mar 10, 2017 12:58:21 PM

Microsoft and Cisco UC Solutions

Today, it’s not a choice of when you are going to adopt a unified communications solution, it is a question of which UC solution works best for your business. The final decision often comes down to integrations and ease of implementation.  

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Topics: Ucaas, unified communications, UC JOURNEY, UC Integrations, Microsoft UC, Cisco UC

Connect Analytics for UC

Posted by Seanna Baumgartner on Mar 8, 2017 12:40:51 PM

Gartner's forecast calls for total end-user spending on unified communications products and services of $39.5 billion in 2017, representing an increase of 3.4% versus 2016 and an acceleration from the 2016 growth rate of 2.6%. The five-year compound annual growth rate (CAGR) through 2020 is 3.2%.

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Topics: unified communications, UC Analytics, Connect Analytics, UC Integrations

Breaking Down Microsoft Voice Deployment Options

Posted by Seanna Baumgartner on Feb 6, 2017 11:35:00 AM

Microsoft Skype for Business represent a transformational shift across every level of business communications.  This shift will change how IT teams support and manage business communication technologies.  A successful UC deployment starts with understanding the overall value of the solution as a broader productivity stack.

More than 50% of enterprise voice is ending up on a conferencing asset, on a mixing plan. 

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Topics: unified communications, voice enabled office 365, microsoft voice