Omnichannel Cloud Communications: Meeting Customers Where They Are
Introduction
In today’s fast-paced, digital-first world, customers expect businesses to be available wherever and whenever they want to connect....
3 min read
Kade Herbert : Oct 31, 2017 5:01:15 PM
CallTower delivers the best one-two punch that unified communications can offer: UCaaS + CT Cloud Boost.
The robust applications of a UC system calls for a better, more reliable network and CT Cloud Boost delivers. The combination provides the quality and experience for real-time applications while improving overall network performance.
We recent held a webinar discussing the intricacies of UCaaS + CT Cloud Boost.
Here are the highlights:
Better Internet is SimpleThe secret behind better Internet is simple and it lies within the cloud. Access to the cloud is too important to rely on a single path. You shouldn’t have to worry about Internet connections, performance and outages. CT Cloud Boost provides a stress-free way to utilize the multiple providers of your UC systems and enhance your Internet experience.
Real-time UCaaS applications such as voice, video and collaboration, are increasingly taking up a larger share of network bandwidth by corporations and consumers alike. This has created a greater need for more intelligent networks. CT Cloud Boost is used to connect enterprise networks – including branch offices and data centers – over large geographic distances. This makes CT Cloud Boost a notably more reliable network; if one internet source is interrupted for any reason, it simply moves to another source.
CT Cloud Boost solution domestically because the solution is simple to implement and will enhance your Internet performance and uptime. It enables seamless integration of multiple ISPs with quality and bandwidth.
CT Cloud Boost delivers the next generation of Internet optimization – based on the natural redundancy found in leaf veins. The platform is distributed across the CPE Router, and Gateway Clusters in the core of the Internet, providing end-to-end visibility and control.
The domestic network backbone and POP’s directly connect to through CallTower data centers. This solution delivers a fully redundant architecture.
But there are other advantages to CT Cloud Boost as well. CT Cloud Boost uses the cloud, but is "cloud-agnostic" which enables improved performance on applications like voice in any cloud environment. The implementation process is also quite quick; it can be deployed within a week. You can also expect 40% lower network capital and resource costs and 95% bandwidth savings with data de-duplication and compression. Lower costs, more bandwidth, happy customers.
UCaaS IndustryLet's talk about the market size of UCaaS in the industry. Hosted UC solutions account for 40% of the overall UC market revenue share in 2015. They are expected to overtake on-premise systems within a few years. Collaboration tools are replacing traditional telephony: 40-75% of audio calls in the enterprise are conference calls – and it's growing. 75% of users communicate at work with 3 or more devices. 75% of IT decision makers have multiple PBX vendors in production while 33% have 2 or more UC platforms. UCaaS is the next step in business communication technology.
Whether you're a road warrior or a retailer, the walls of your business are expanding to include people all over the world. 43% of employees work at more than one location and 70% of SMB's are looking to the cloud for collaboration. When The Boston Consulting Group polled companies about this evident change, they arrived at this conclusion: "The leaders we surveyed told us that technology-enabled collaboration has become key to how they compete against larger companies."
CT Cloud Boost Cloud EnvironmentThe core ecosystem is the cloud-based server cluster located throughout the United States. The clusters failover to each other when an issues arises, and each cluster has multiple internet feeds for redundancy.
CT Cloud Delivers
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