The 9 Best Collaboration Elements of Microsoft Teams
Microsoft Teams is a powerful collaboration tool that can help teams be more productive and efficient. However, with so many features and options, it...
In the last one and half years, we've changed and learned a lot. Top of the list is where we work from. Throughout 2020 and now in 2021, remote work has been the talk of the town. But companies are starting to realize one thing as even normalcy returns gradually, particularly in the US. Neither can they rely 100% on remote, nor can all staff fully return to the office environment. Therefore, many are adopting the compromise of the two—the hybrid workplace model.
Hybrid workplace technology aims to keep part of the workforce working in the office while others can remain remote. Some corporates are asking people to choose where they'd like to work from, while others have adopted a model where an employee works some days in the office and others from home.
Yet, as much as this seems smooth on paper, a hybrid workplace brings a new set of challenges. Feasibly, the main one is how to connect your in-office and remote workers for everyone to be reading from the same script. Connecting is about communication. And that is where Unified Communication as a Service (UCaaS) comes in.
UCaaS solutions make collaboration and communication easy, which is the core of a successful hybrid workplace model. It integrates messaging, telephony, collaboration, and video conferencing in one place to give teams an effective, seamless, and streamlined communication & collaboration platform for productivity. Since it's cloud-based, it has further advantages in that it's highly portable, flexible, and scalable.
As thousands of businesses aim to bridge the gap between in-office and remote workers, UCaaS stands out as the preferred solution to many. UCaaS also comes with another top bonus—timely and on-the-go updates. Meaning any new technology like video and voice quality enhancements (e.g., noise cancellation) can be added at a go. Also, some solutions are incorporating contact centers into UCaaS solutions, making customer service delivery more streamlined.
Finally, locating the right UCaaS provider that understands your business needs determines whether these benefits will remain valid only on paper or not. At CallTower, our goal and focus have always been enabling people to connect easily. To discover which uniquely tailored unified communication, contact center, or collaboration solution fits your business click below for a free UCaaS consultation:
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