Successful deployment of a Unified Communications (UC) solution depends on careful evaluation of your technical preparedness. There are several questions that need to be addressed:Read More
No matter how many calls or online conferencing you make in a day, a headset makes life in the office dramatically easier. A handheld phone may be familiar and functional, but it can't compare with the hands-free advantages of a headset.
But how does one decide which model to pick?Read More
Originally published by Five9:
Your C-suite has aggressive plans to grow sales, service standards, customer satisfaction, and your company's bottom line. Keeping ahead of their expectations requires keeping your eye on today's trends in technology and operational strategy.