2 min read

Increase Workplace Efficiency with Microsoft Teams Telephony

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With the introduction of modern technology, businesses are reaping the benefits of unified communication as a service (UCaaS) systems like Microsoft Teams. In fact, according to a recent survey, companies using cloud-based team calling saw a 23% increase in employee satisfaction and efficiency. But with so many communication options available in today's market, how do you know that Microsoft Teams is the right solution for your business? 

Let's take a closer look at what features are available within Microsoft Teams Telephony and discuss how they enhance coordination among colleagues while improving operational efficiency throughout your organization.


The Benefits of Leveraging Calling/Telephony Services with Microsoft Teams

Integrating Teams Telephony with a UCaas (Unified Communications as a Service) provider can provide businesses with numerous benefits which include:

  • Increased scalability and flexibility for their communications systems
  • Improved performance
  • Reliability of calls
  • Enhanced collaboration capabilities such as video conferencing, desktop sharing, and document collaboration

With Teams Telephony, businesses can also benefit from reduced costs associated with traditional hardware-based telephone systems.


The ROI of Improving Communications and Collaboration 

The ROI of leveraging Teams Telephony and integrating it with a UCaas service provider can be significant for businesses. Increased efficiency and productivity will likely lead to cost savings and increased revenues over time. Furthermore, improved collaboration and communication can help teams to collaborate more effectively and reduce the need for travel or in-person meetings. 


What Is the Future Overall Market Outlook for Adopting Ucaas Services?

The future market outlook for adopting UCaas services is highly positive as businesses of all sizes continue to recognize these solutions' numerous benefits. This can be attributed to the increasing demand for cloud-based solutions and technologies and the improved scalability and flexibility that UCaaS provides.

As unified communications systems become increasingly sophisticated and user-friendly, more businesses are likely to use this technology to improve their communications and collaboration capabilities. As UCaas services become increasingly cost-effective, we can expect to see an even higher adoption rate in the future. With Teams Telephony, businesses have access to a powerful solution that can help them stay connected and collaborate effectively with their colleagues, partners, and customers. 

They will enjoy increased productivity, cost-savings, and improved collaboration capabilities that can help them stay ahead of their competition. With its advanced features, Teams Telephony is an ideal solution to take advantage of to get the most out of your business communications.

The ROI potential can be significant for businesses using this technology. This is because it helps reduce costs while providing users with advanced communication capabilities.


What Options Do Organizations Have When Choosing to Add Calling to Microsoft Teams?

Organizations have three options when adding calling to Microsoft Teams:

Integrating a Separate UCaaS Provider: Allows users to make and receive calls from within the same application. This approach provides organizations with increased flexibility and scalability when managing their communication infrastructure, enabling them to customize their solution according to their specific needs.

Purchasing a Microsoft Teams Phone System License: This approach is ideal for organizations that are looking to leverage existing phone infrastructure or want more control over their calling system.

Buying Calling Plans directly from Microsoft: Involves purchasing calling plans with local, domestic, and international access as required. This solution can add calling capabilities to Teams, but it requires do-it-yourself setup and maintenance with limited support.


Benefits of Leveraging Teams Telephony for Business Communications

No matter which approach an organization chooses, there are numerous benefits associated with leveraging Teams Telephony for business communications. These includes:

  • Improved collaboration and communication
  • Reduced costs
  • Increased productivity and efficiency
  • Improved customer service
  • Streamlined communications across teams
  • Enhance their business operations and improve ROI potential over time 
  • Make it easier for organizations to stay connected
  • Enable businesses to collaborate more effectively and get the most out of their business communications.


Understand the Importance of Utilizing Ucaas to Integrate Microsoft Teams Telephony

Incorporating Microsoft Teams telephony into your business can have numerous benefits, including increased efficiency and potential cost savings. When done correctly, adding calling features to teams can help improve employee communications and collaboration.

The future outlook for adopting UCaas services is positive, and there are various options available to businesses when choosing to add calling to teams. Connect with CallTower today by clicking on the Let's Connect image below to learn more about how we can help you integrate Microsoft Teams telephony into your organization.



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