5 Cisco Webex Tricks for Better Efficiency

Cisco Webex is one of the most popular workplace communication platforms in the world alongside Microsoft Teams, and it helps organizational teams become more efficient and work together better. However, there are also many ways to boost Webex’ benefits even further. Here are the five top methods to enhancing your teams' efficiency using Cisco Webex.

1. Spaces and Teams

Cisco Webex is unique among its competitors because it allows two different types of group messages: Spaces and Teams. Although they have very different purposes, both can be very helpful to your team.

• Teams are longer-term locations for group messages. This makes them better suited for more permanent messaging, like general team boards and administrative details.
• Spaces are locations that are meant for shorter term, more temporary group messaging purposes. This means Spaces work best for specific projects or purposes that have a deadline or time limit. Spaces can exist inside of Teams or on their own.

Utilizing both can be incredibly helpful for your team as the Spaces can keep Teams from becoming too cluttered. Instead, project-specific information stays within a particular Space, so Teams can stay organized and let less information fall through the cracks.

2. Talk with External Teams

Cisco also allows you to add people outside of your Cisco teams into a Teams space, so you can keep people like suppliers or clients in the loop. This means teams can collaborate with external groups to tackle issues faster and boost communication with friendly organizations. It’s recommended you label these groups as external or open and adjust the privacy settings to help prevent sensitive information from accidentally being leaked.

3. Cisco Webex for Developers

One of the best things about Cisco Webex is despite their many pre-made app integrations, you can also build your own through the Webex REST API to you can maximize your team’s efficiency as much as possible. Head over to the Cisco Webex for Developers page to find out how to build as many bots and integrations as your heart desires.

4. Whiteboards

Cisco Webex allows you to create Whiteboards inside Teams and Spaces to help your team collaborate visually on projects and tasks. These whiteboards can also be created in meetings and can be viewed or edited by anyone. Simply select the space, click the activity menu, choose Whiteboard, and select Create New Whiteboard.

5. Digitize Standups

Another way you can boost productivity with Cisco Webex Teams is by using Spaces to run digital daily standups. These meetings help teams stay on the same page, so they work better and smarter. Standups can be run manually in Cisco Spaces, but there are also many apps that will automate the standup process and do the work for you. 

For more information on Cisco Webex Teams, please click below for a free consultation from CallTower: