Evolving Direct-to-Carrier Calling with Operator Connect
The Operator Connect Evolution: What’s Next in Direct-to-Carrier Microsoft Teams Integration?
The world of unified communications is moving faster...
Owl Labs' 2018 State of Video Conferencing report has arrived and it paints an interesting picture of the industry. The overall need for conferencing is growing as remote work becomes increasingly common; 52% of US-based employees work from home at least once per week. The report helps businesses understand and assess the most effective options based on the growing needs of the market. Results are based on the survey responses of 1,152 video conferencing users.
The report most notably discovered that companies’ top video conferencing choices include Zoom Video Communications and Skype for Business, which today hold 45% of the market. However, there was a clear preference based on company size, with 64% of companies with 500 or more employees using Skype for Business, and 72% of companies with 500 or fewer using Zoom Conferencing.
When investigating overall customer satisfaction, Zoom significantly outperformed all other solutions. Specifically, Zoom customers rate their solution more than 2x higher than the industry average.
Other findings include:
For many companies, the choice has been boiled down to Zoom or Skype for Business. But honestly, not all companies or even departments need just a single conferencing solution. You shouldn't have to pick the lesser of two evils, you should get the right solution for the right job. CallTower offers both Zoom and Skype for Business, so schedule your demo for either service (or both!) today:
The world of unified communications is moving faster...
Cybersecurity threats are growing more sophisticated every day, creating challenges for organizations handling sensitive data. For companies working...
The landscape of work has transformed dramatically, with businesses increasingly adopting remote work models and modern communication solutions. ...