Omnichannel Cloud Communications: Meeting Customers Where They Are
Introduction
In today’s fast-paced, digital-first world, customers expect businesses to be available wherever and whenever they want to connect....
2 min read
CallTower Blog Team : Feb 12, 2021 9:30:00 AM
The momentum in business collaboration has moved from enterprise social networks to mobile messaging applications and desktop applications. By copying the way some consumers dodge email to communicate swiftly with their closest contacts, some messaging tools are on their way to superseding email and encourage smoother business operations.
Successful businesses and organizations will always find a way to ensure their employees remain engaged and productive. As technology begins to shift and advance, the methods that are used to keep employees engaged will need to reflect the changes to stay on track with the way communication and collaboration happen daily.
One of the tools that can help facilitate the changes in your industry is Microsoft Teams. Microsoft Teams has been designed to act as a nucleus for teamwork. Microsoft Teams allows for communication and collaboration with internal employees and remote employees, in addition to clients. Since its introduction, Microsoft continued to state how successful Microsoft Teams is.
Teams is the fastest-growing business application created by Microsoft, and this was before businesses and organizations transitioned to remote work. Microsoft has millions of daily active users. More industries that use Office 365 are adopting Teams as their go-tool tool for collaboration and teamwork.
Now that we know how integral Microsoft Teams can be to employee engagement, productivity, teamwork, and collaboration, let's take a look at some key strengths of Microsoft Teams that are key to its success:
With Microsoft Teams, Microsoft has built a solid interface that can bode well for the future of the Office experience. The extensive vision and user experience of Microsoft Teams include collaboration, voice, the sharing of documents, and meeting rooms. Microsoft is already known for developing and maintaining these types of assets. The user experience in Microsoft Teams has been credited to the user experience resources that Microsoft has continued to use for decades. Microsoft focuses on empowering its end-users, and this is evident in the quality of user experience in Microsoft Teams.
Do you remember when you joined an online meeting for the first time? You were likely very anxious and unsure of what would happen. With Microsoft Teams, you no longer have to worry about if your audio and video settings are correct because Teams will always have you covered. If you need to make changes to your settings, there are adjustable actions to your audio and video. There are also alternative meeting options you can use to fit the current situation. If you join a meeting after it has already started, you will not have to worry about causing a disturbance because your audio settings will be muted instantly.
More companies are realizing their products and services need to be mobile-ready, and this is leading to them making the adjustments to ensure they achieve the type of mobility their end-users are looking for. The mobile experience will always be a major part of the overall user experience. The Microsoft Teams app will have you covered when you need the comfort and ease of a mobile experience.
Microsoft Teams allows for a hub that can give every team complete access to what they need while using Office 365. With this tool, you will be able to manage all aspects of your documents, tools, files, and conversations in one comprehensive location. Microsoft Teams has been a game-changer for many businesses and organizations across all industries.
Microsoft Teams has allowed businesses and organizations to be more productive, and it gives them the ability to better allocate their time and their resources as more employees continue to work from home. How are you using Microsoft Teams to maximize the power of collaboration and teamwork in your business or organization?
For more information, please reach out to CallTower for a free Microsoft Teams consultation by clicking below:
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