We were promised an exciting and riveting year for the telecommunications sector in 2019, and it didn't disappoint. Over the last year, various technologies have surfaced, reaching a new level of operational abilities. Currently, the telecom industry is undergoing various changes as it openly welcomes new devices, new software, and as it begins to accept that the cloud is not going anywhere.
While the industry is undergoing these changes, telecom providers and communication service providers are beginning to find ways that will allow them to have the type of advantage they have been seeking in an overloaded market. While the telecom industry and market are flooded, we are being introduced to new trends in telecom.
5G Has Arrived
One of the hot topics of discussion this year has been centered around 5G. By 2020 or 2021, we expect that all groundbreaking parties in the telecom industry will have enabled 5G technology. There are expectations that 5G technology and the networks will be used in a high capacity in communications, especially when it comes to Internet of Things (IoT). However, in order for businesses and organizations to use 5G networks, one of the key driving factors will be the efficiency and effectiveness of the operations.
There are high expectations that 5G will be the driving force in the creation of new and improved business opportunities for those in the telecom industry. 5G networks and technology will be able to help telecom companies increase their revenue in the broadband market, along with the creation of newer opportunities in the B2B market. 5G technology will provide a significant amount of benefits for those in the telecom provider now and in the foreseeable future.
Internet of Things (IoT)
When we talk about the Internet of Things (IoT), we are talking about a network of devices that have been connected and have the ability to transmit information to one another. This network of connected devices can be managed and monitored from a remote location. In 2019, we discovered there are over 10 billion IoT connections. There will be over 25 billion connected IoT devices by 2020. The majority of these connections will be industrial.
The IoT industrial connections have become an integral part of capturing data and submitting that data to smart cities. Smart cities are able to take it a step ahead due to its ability to create networks that interconnected. The networks that are created by smart cities will allow residents to access them online, usually through their mobile device via an app. This type of network will provide multiple channels of communication and data that provide everyone with more opportunities to manage their lives effectively.
AI and Machine Learning
Over the last year, many people were introduced to the terms: artificial intelligence and machine learning. These topics have been circulating across a variety of industries, and it is expected that these two concepts will have a major impact in the development of new technologies and hardware in the telecom industry.
Machine learning and artificial intelligence can be used to help aid various office operations and improve interactions with customers. Businesses and organizations are already using automated chatbots, voice recognition services, and other services as part of their customer service strategy. Not only are artificial intelligence and machine learning being used in the telecom industry, but predictive maintenance is also being used by various telecom providers.
The telecom industry continues to be at the center when it comes to user adoption, high-quality technology, and the integration of other networks and services. As the telecom industry fully embraces 5G networks, machine learning, artificial intelligence, IoT, smart cities, and more, we anticipate that it will continue to spearhead technological growth.