Network Status

Picture of CallTower Blog Team CallTower Blog Team : Nov 20, 2015 12:19:59 PM

Service

11/20/2015 11:00 AM CT

Appia Engineering has routed around the problem and call quality has been improved.  We continue monitoring the situation.

11/20/2015 10:00 AM CT

We are seeing packet loss involving multiple carriers. 

Voice, Video, and AI: The Rise of Truly Borderless Collaboration 🌍💬

Picture of CallTower Blog Team CallTower Blog Team : Aug 21, 2025 10:15:32 AM

Breaking Down Borders in the Modern Workplace 🌎

It used to be that the biggest hurdle for global teams was time zones. Now? It’s language. In...

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Beyond Implementation: How Professional Services Accelerate Time-to-Value in CX Projects

Picture of CallTower Blog Team CallTower Blog Team : Aug 21, 2025 9:22:07 AM

Beyond Implementation: How Professional Services Accelerate Time-to-Value in CX Projects

The average customer experience project takes 18 months to...

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From Advisors to Allies: Rethinking Professional Services as a Long-Term CX Partner

Picture of CallTower Blog Team CallTower Blog Team : Aug 21, 2025 9:15:00 AM

From Advisors to Allies: Rethinking Professional Services as a Long-Term CX Partner

The days of one-off consulting engagements and project-based...

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