Network Status

Picture of CallTower Blog Team CallTower Blog Team : Nov 20, 2015 12:19:59 PM

Service

11/20/2015 11:00 AM CT

Appia Engineering has routed around the problem and call quality has been improved.  We continue monitoring the situation.

11/20/2015 10:00 AM CT

We are seeing packet loss involving multiple carriers. 

The No-Fluff Guide to Hiring a CX Professional Services Partner

Picture of CallTower Blog Team CallTower Blog Team : Aug 1, 2025 11:36:18 AM

🔥The No-Fluff Guide to Hiring a CX Professional Services Partner

UCaaS Microsoft Teams Blog Zoom webex CallTower MSP
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Buzzword Detox: The Plain-English CCaaS & CX Glossary

Picture of CallTower Blog Team CallTower Blog Team : Aug 1, 2025 10:22:32 AM

Buzzword Detox: The Plain-English CCaaS & CX Glossary

Welcome to the Buzzword Detox!

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🕑 Customer Experience Counts: Why Every Interaction Matters

Picture of CallTower Blog Team CallTower Blog Team : Jul 31, 2025 3:35:55 PM

🕑Customer Experience Counts: Why Every Interaction Matters

Loyalty isn’t guaranteed—but great experiences make it far more likely.

Contact Center Cloud Contact Center Blog CallTower CX
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