20-minutes | On Demand
Westfield Bank Customer Highlight // Teams Direct Routing + Five9
Join us as we explore how CallTower and Five9 empowered Westfield Bank to reimagine their customer experience with a fully integrated UCaaS and CCaaS solution that was easy to deploy, easy to use and accelerated their transition to the cloud.
Cori Holmes, Westfield Bank’s AVP, CRC Team Leader, along with Five9’s Jake Butterbaugh, and CallTower’s William Rubio take a deep dive into how CallTower’s delivered Microsoft Teams Direct Routing and Five9 worked with Westfield Bank to achieve their business communication goals.
Westfield Bank was established in 2001 and is headquartered in Westfield Center, Ohio. Westfield delivers financial roadmaps and solutions so families, businesses, and insurance agencies can thrive.