CallTower's Teams Direct Routing and Five9 Deliver

Microsoft Teams UCaaS + Five9 CCaaS

Join our quick-hitting, High Impact CX seminars!  Take a deep dive into the game-changing Customer Experience tools that are empowering businesses

SESSION 1

20-minutes | On Demand

Westfield Bank Customer Highlight // Teams Direct Routing + Five9 

downloadJoin us as we explore how CallTower and Five9 empowered Westfield Bank to reimagine their customer experience with a fully integrated UCaaS and CCaaS solution that was easy to deploy, easy to use and accelerated their transition to the cloud.

Cori Holmes, Westfield Bank’s AVP, CRC Team Leader, along with Five9’s Jake Butterbaugh, and CallTower’s William Rubio take a deep dive into how CallTower’s delivered Microsoft Teams Direct Routing and Five9 worked with Westfield Bank to achieve their business communication goals.

Westfield Bank was established in 2001 and is headquartered in Westfield Center, Ohio. Westfield delivers financial roadmaps and solutions so families, businesses, and insurance agencies can thrive.

SESSION 2  | 20-minutes

Sept 29, 2021 - 11:00AM ET / 8:00AM PT

Ask Me Anything Teams and Contact Center

Ask Me Anything

Industry-experts Jake Butterbaugh, Five9’s Vice President - Global Channel Sales, and William Rubio, CallTower’s Chief Revenue Officer will be fielding Teams Contact Center questions during this open forum. 

Join in the conversation and ask us anything about how Teams Direct Routing and Five9 can work to improve Customer Experience in a quickly evolving workplace.

According to Five9 Customer Service Index 2020, 98% of people believe customer experience is crucial for their business to retain customers, which is why it is so important to align your contact center with your business.

 
 Register Today!
 

Meet the Presenters!

Cori Holmes

Cori
Holmes
AVP, CRC
Westfield Bank

Jake Butterbaugh

Jake
Butterbaugh
VP Global Channel Sales
Five9

William Rubio

William
Rubio
Chief Revenue Officer
CallTower

Kade Herbert

Kade
Herbert
Marketing Coordinator
CallTower