Microsoft Teams is the latest Unified Communication (UC) tool from Microsoft - it essentially creates a single hub for teamwork and collaboration with shared access to the Office 365 suite of tools - complete with chat, calling, meetings and other options. It's the next evolution of Microsoft UC after the consecutive advents of Lync, followed by Skype for Business - and it's already huge!
Microsoft recently reported that Teams has over 20M active daily users. If that's not enough of an eye-popper for you, consider the following: according to Nemeretes Research, 67% of domestic organizations either are already using Teams or plan to do so in 2020 or 2021. Of that massive number, 56.2% were planning on using Teams as their primary telephony system. That kind of insane growth is exactly what enterprising channel partners are looking for.
CallTower is a long-time Microsoft Partner, as a Certified SPLA Partner since 2008, a Cloud Services Provider since 2014 and even a Top 100 CSP Growth Partner for four years running. With this pedigree, partners can trust us to take care of their clients when it comes to Microsoft Teams.
CallTower is a Direct Routing Partner for Microsoft Teams, which means instead of getting Teams-associated telephony services directly from Microsoft, users can get it from us instead. CallTower provides competitive and flexible calling plans for Microsoft Teams Direct Routing, which means a much higher ROI. These calling plans offer a number of benefits, most notably our white glove implementation team, live training, and 24/7/365 US-based support - things Microsoft does not offer.
In addition, CallTower's network is specifically optimized for voice, resulting in better clarity and higher uptimes. CallTower's Direct Routing also has phone number re-routing services, which can save the day in the case of a Microsoft outage. You can also use CallTower for your Office 365 services and licenses, which means all your Microsoft services will still be on a single bill.