CALLTOWER'S MICROSOFT TEAMS.

Direct Routing 

NATIVE OFFICE 365 MICROSOFT TEAMS EXPERIENCE
CallTower was the first solution provider to deliver a Native Office 365 Microsoft Teams experience with global calling plans empowered by a 24/7/365 US-based client services team. This solution ensures a personalized implementation, adoption, training and support strategy. As a Microsoft Gold Partner, CallTower's monitoring and management services provide the highest quality user experience. The Microsoft Phone System powered by CallTower enables customers to bring their current voice services into the Microsoft Cloud through Teams Direct Routing. CallTower delivers features addressing missing key Microsoft Teams UCaaS feature gaps and functionality that is not available through other providers. With CallTower, Teams Direct Routing customers can also easily redirect calls in case of a Microsoft outage to an alternative number and stay connected.   

THE CALLTOWER ADVANTAGE 

• Network is Completely Optimized for Voice
• SMS Text
• CRM Integration
• GCC High
• Contact Center Integration
• Re-Route Phone Numbers when Microsoft has an Outage
• US Based 24/7/365 Tier 1/Tier 2 Support
• Enterprise Security and Compliance
• Emergency Services in 36 International Countries
• Direct Routing as a Managed Service
• All Your Communications in One Place
• Seamless Porting from any Platform

"CallTower made the transition to Teams Direct Routing Phone System seamless for our users. By performing all the necessary setup in Office 365 prior to, and at the time of, the migration, and conducting training sessions for our users, they provided a real turnkey solution for our new phone system." - Allen Press, System Administrator Supervisor, Richard Wilhite

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