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CALLTOWER'S MICROSOFT TEAMS.

Direct Routing 

NATIVE OFFICE 365 MICROSOFT TEAMS EXPERIENCE
CallTower was the first solution provider to deliver a Native Office 365 Microsoft Teams experience with global calling plans empowered by a 24/7/365 client services team. This solution ensures a personalized implementation, adoption, training and support strategy. As a Microsoft Gold Partner, CallTower's monitoring and management services provide the highest quality user experience. The Microsoft Phone System powered by CallTower enables customers to bring their current voice services into the Microsoft Cloud through Teams Direct Routing. CallTower delivers features addressing missing key Microsoft Teams UCaaS feature gaps and functionality that is not available through other providers. With CallTower, Teams Direct Routing customers can also easily redirect calls in case of a Microsoft outage to an alternative number and stay connected.   

THE CALLTOWER ADVANTAGE 


  • Porting between customer's PBX to Teams by CallTower
  • CallTower's network and platforms completely optimized for voice

  • Re-Route phone calls to other devices when Microsoft has an outage

  • Managed Direct Routing service through geo-redundant hosted SBC's

  • Extensive carrier connections with 15+ Voice carriers and 30+ Internet peering partner

  • Emergency Services in 30+ Countries

  • SMS and CRM Integration

  • Live Training and 24/7/365 Support

  • Direct Connectivity to Microsoft

  • No Equipment Needed

  • Analog Device Support - faxes, paging, door buzzers, security gates, credit card machines

"CallTower made the transition to Teams Direct Routing Phone System seamless for our users. By performing all the necessary setup in Office 365 prior to, and at the time of, the migration, and conducting training sessions for our users, they provided a real turnkey solution for our new phone system." - Allen Press, System Administrator Supervisor, Richard Wilhite

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