Operator Connect for Microsoft Teams

With Microsoft Teams Operator Connect, CallTower can manage the service for bringing PSTN calling to Teams.

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As a Microsoft Gold Partner, CallTower has been voice enabling Office 365 solutions for years. With the addition of Operator Connect, CallTower is in an exclusive position in the marketplace with three unique Microsoft Teams solutions to enhance productivity and efficiency with customers across multiple use cases.

 

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The Operator Connect program provides the following benefits:

 

LEVERAGE EXISTING CONTRACTS OR FIND A NEW OPERATOR -
You keep your preferred operator and contracts or choose a new one from a selection of participating operators to meet your business needs.

FASTER, EASIER DEPLOYMENT - 
You can quickly connect to your operator and assign phone numbers to users -– all from the Teams Admin Center.

OPERATOR-MANAGED INFRASTRUCTURE - 
Your operator manages the PSTN calling services and Session Border Controllers (SBCs), allowing you to save on hardware purchase and management.

ENHANCED SUPPORT AND RELIABILITY - 
Operators provide technical support and shared service level agreements to improve support service, while direct peering powered by Azure creates a one-to-one network connection for enhanced reliability.

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THE CALLTOWER ADVANTAGE 

 

Full digital journey in the Microsoft Teams Admin Center for simple and quick deployment

 

Replace multiple local telco contracts to consolidate voice services

 

Carrier-class support and reliability | 24/7/365 technical support and shared service level agreements with Microsoft

 

Provision through Connect in minutes and assign phone numbers to your users

 

Extensive carrier connections with 15+ Voice carriers and 30+ Internet peering partner

 

Direct Connectivity to Microsoft

 

Key add-ons like Operator Console and Call Recording

 

E911 Emergency Services

 

Central or local billing for Operator Connect service

 

No equipment is required on site, including SBC’s saving capital expense

 

Smooth transition from your existing telephony to Teams Phone System

 

CallTower Connect - As a self-provisioning portal with Analytics around calling

One-Stop-Shop