Microsoft Teams UCaaS + Five9 CCaaS

Gain on demand access and join our quick-hitting, High Impact CX seminars! Take a deep dive into the game-changing Customer Experience tools that are empowering business

SESSION 1 | 20-minutes 

Westfield Bank Customer Highlight // Teams Direct Routing + Five9 

Gain access and join us as we explore how CallTower and Five9 empowered Westfield Bank with next-generation Customer Experience tools - fully integrated UCaaS and CCaaS solutions that are easy to deploy, easy to use, and can support the transition to the cloud.

Cori Holmes, Westfield Bank’s AVP, CRC Team Leader, along with Five9’s Jake Butterbaugh, and CallTower’s William Rubio take a deep dive into how CallTower’s delivered Microsoft Teams Direct Routing and Five9 worked with Westfield Bank to achieve their business communication goals.

Westfield Bank was established in 2001 and is headquartered in Westfield Center, Ohio.  Westfield delivers financial roadmaps and solutions so families, businesses, and insurance agencies can thrive.